Open a fund account
If you need to trade stocks and funds at the same time, you only need to click [Open Account]-[Open Account Now] on the APP, check the stock account and fund account at the same time when selecting the account, and you can open the corresponding account
If you have already opened a stock account and want to re-open a fund account, you can complete the fund account opening process through the path: [Profile] > [Tiger Fund Mall].
The cut off time of fund transaction
Singapore trading day 11:00 am
Fund subscription
Through the path: 【Quotes】>【Funds】enter the homepage of the fund mall, or directly search for the fund name or ISIN to find the fund you want to subscribe to, and enter the details page. Click 【Subscribe】, enter the purchase amount, click 【Submit Subscription】and enter the transaction password according to the prompt to complete the fund subscription.
If the fund buy order is made at 11am or before (Singapore time) on day T, the order will be accepted on day T. The confirmation of day T’s net buying value and shares will be made on T+1/2, and the order will be completed by T+4.
If the fund buy order is made after 11am (Singapore time) on day T, the order will be accepted on day T+1. The confirmation of day T+1’s net buying value and shares will be made on T+2/3, and the order will be completed by T+5.
(Note: The confirmation and order completion time may be different for a few funds)
(Note: T refers to the Singapore business day. If the order is made on a non-business day, the processing time will be delayed accordingly. All days are quoted in business days)
How to use the DDA to subscribe funds
DDA real-time deposit is an authorized transfer service provided by Tiger Brokers (Singapore) in cooperation with banks. Currently, it only supports the use of subscriptions for SGD funds.
How to use： click on the details page of any SGD fund you want to subscribe, click the subscribe button, click "Payment Method" on the purchase page, and then add the DDA bank account you want to use in the pop-up payment method window, You can complete the fund subscription through DDA.
Fund redemption
Through the path: 【Portfolio】>【Click on the fund you want to redeem】>【Redeem】After entering the redemption units, click【Redeem】 and enter the transaction password according to the prompt to complete the fund redeemption.
A fund selling may only be made after the status of the respective fund’s buy order is "Buy Completed" – usually on T+4 or T+5 after the purchase is first made.
If the fund sell order is made at 11am or before (Singapore time) on day T, the order will be accepted on day T. The confirmation of day T’s net selling value and shares will be made on T+1/2, and the order will be completed between T+4 to T+10, upon which time the redemption proceeds will automatically reach your Tiger Prime account.
If the fund sell order is made after 11am (Singapore time) on day T, the order will be accepted on day T+1. The confirmation of day T+1’s net selling value and shares will be made on T+2/3, and the order will be completed between T+5 to T+11, upon which the redemption proceeds will automatically reach your Tiger Prime account.
(Note: The confirmation and order completion time may be different for a few funds.)
(Note: T refers to the Singapore business day. If the order is made on a non-business day, the processing time will be delayed accordingly. All days are quoted in business days)
Realisation limitation: The realisation of Units may be limited by the total number of Units of such Fund to be realised on any Dealing Day and may not exceed a certain percentage of the total number of Units of such Fund then in issue. This limitation is to be applied proportionally to all Holders of such Sub-Fund who have validly requested for the realisation of their Units on such Dealing Day. If it happened, the specific handling method is subject to the confirmation result of the third-party fund management company cooperated by Tiger Brokers. In general, the fund manager will handle the liquidity risk arising from large redemptions by, but not limited to, postponing the processing of large redemption requests, suspending the acceptance of redemption requests, delaying the payment of redemptions, charging mandatory redemption fees, and other measures approved by local regulation.
Redemption Type:
Partial Selling: There are minimum holding requirements and minimum redemption requirements for partial redemption, and partial redemption must meet these two requirements at the same time.
Full Selling: Refers to the redemption of all units currently held in the Fund.
Minimum Holding: If a fund is partially sold and there is still a position in the fund, there is a minimum holding requirement for the fund. Usually, the minimum holding requirement is the same as the minimum buying amount.
Fund order transaction price
The pricing method of mutual funds is generally based on future prices, and some mutual funds will also be traded using historical prices. For details, please refer to the fund documents. If the transaction is at a future price, the order confirmed on the trading day will be priced for the fund units subscribed by investors based on the NAV of the day. If the transaction is at a historical price, the order submitted on the trading day will be based on the nav on T-1 to price the fund units subscribed by investors.
Regular saving plan (RSP)
Through the path: 【Quotes】>【FUNDS】enter the homepage of the fund mall, or directly search the fund name, ISIN to find the fund you want to buy, and enter the details page. Click【RSP】, fill in the "RSP Amount" and select "Frequency", after completion, click [Submit RSP] and enter the transaction password according to the prompt to complete the setting of the RSP task.
View the RSP tasks that have been set
Through the path: 【Portfolio】>【Funds】>【My RSP】You can find the RSP tasks you set. The subpage "Processing" shows the RSP tasks that is still in operation, and the subpage "Canceled" shows the RSP tasks that were once in operation and then canceled.
Fund asset view
How to view fund holdings
Through the path: 【Start Tiger APP】>【Portfolio】>【Funds】You can check the status of the holding funds. This page will display the total assets of the fund account and the specific holdings of each fund. You can also check the income details of the holding fund,Daily Chg, Accumulated P&L and trading history, etc.
Total fundassets: the total value of all current fund positions in your fund account. The calculation method is the sum of each fund’s position share * the latest NAV.
The time when the return is generated: After you successfully subscribe to the fund on T day, after the order is confirmed, you will see the NAV on T day corresponding to the fund subscribed on T day. When the NAV on the next trading day (T+1 day) is updated, this is when your fund starts showing returns (Note: There is no guarantee that it will be absolutely positive. If the NAV drops, it will be negative. If it remains unchanged the next day, the return will be 0.)
Trading calendar
The fund trading calendar is generally consistent with the trading calendar of the region where the fund is issued. In addition to public holidays in the region, the fund may also set specific fund holidays. Please refer to the announcement of the fund document. In addition, some funds are sold outside the distribution area, and public holidays in the sales area may also be added as non-trading days.
NAV Calendar
In general, the NAV calendar is consistent with the fund trading calendar. However, there may be exceptions for some funds, for example, the NAV may be displayed on a non-trading day on weekends, and the NAV may not be displayed on a certain trading day during the week. For details, please refer to the statement on the official website of the fund or the official fund documents.
T day
T day is the trading day, which refers to the working day when the fund company accepts investors' buying, redemption and other business within the specified time. Different fund companies may have different timings for T-day switching. The switching time of each T-day of Tiger Fund Supermarket is unified as (GMT+8) 11:00 AM. The T day of Tiger Fund Mall is between (GMT+8) T-day 11:00 AM to (GMT+8) T-day 11:00 AM. Orders submitted during this period will be counted as T-day orders. If an investor places an order after 11:00 AM on the trading day, it will be recorded as an order on T+1 day.
Fund Dividend
How is my entitled dividend calculated?
Dividends are determined based on portfolio value in each quarter end and will be distributed in the form of cash. As dividend pay-out may involve redemption of funds and currency conversion, the actual amount of dividends may deviate from the dividend yield indicated by the fund manager.
Dividend amount ($) = Number of units x Dividend rate per unit ($)
Reinvestment units = Dividend amount/ Reinvest price
(Note: Both dividend rate and reinvestment price are determined by the fund managers.)
How many types of dividend payment methods are there?
If the fund held has dividends, the distribution method may include monthly dividends, quarterly dividends, annual dividends, etc.
For Cash investments, there are 2 types of dividend payment methods:
1) Reinvest: The dividends will be reinvested in the form of additional units in your relevant holding.
All dividend reinvestments will not result in an increase in the cost of investment. The rationale for doing so is that dividend is not an injection of new monies by the investors as such it should not increase the cost of investment.
2) Pay out: If the dividend option is to pay out, the dividends will be paid into your Tiger Brokers’ Prime account once it is settled.
(Note: This may vary if you have separately subscribed to our cash management solution)
When can I expect to receive my dividends?
The dividends will only be credited to your account after Tiger Brokers have received it (T day), and should be reflected in your account within T+4.
(Note: T refers to the Singapore business day. If the order is made on a non-business day, the processing time will be delayed accordingly. All days are quoted in business days)
What happens if I sell my holdings before dividends are distributed?
If a client sells the fund holdings between the dividend date and the dividend arrival date, the fund selling amount does not include the dividend share because the dividend has yet to be settled.
A sell order needs to be placed for the reinvested dividends once it is settled in client’s holdings. If it does not satisfy the minimum selling share requirement, the sell order may be unsuccessful.