- eGain appointed Steve Pappas as Head of Innovation to help shape product and market expansion strategy across AI, knowledge management, and customer experience.
- He most recently served as Chief Strategy Officer at Cobalt Speech & Language, directing enterprise growth strategy for conversational AI in healthcare, financial services, and government.
- Before that, Pappas spent 13 years at Panviva, rising to SVP and CMO and helping scale the business to its acquisition by Upland Software.
Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. eGain Corporation published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202603261000PRIMZONEFULLFEED9678993) on March 26, 2026, and is solely responsible for the information contained therein.