Manhattan Associates benchmark finds 7% of specialty retailers are unified commerce leaders

Reuters

Mar 23

Manhattan Associates benchmark finds 7% of specialty retailers are unified commerce leaders

Manhattan Associates published findings from its 2026 Global Unified Commerce Benchmark for specialty retail, assessing more than 400 retailers across EMEA, LATAM, and North America on 330 capabilities.
Only 7% of retailers were classified as unified commerce leaders, while 33% were categorized as Basic.
AI in retail was projected to unlock more than USD 500.0 billion in global value by 2030.
More than 66% of consumers used two or more channels before completing a purchase, according to the report.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Manhattan Associates Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202603230830BIZWIRE_USPR_____20260323_BW854673) on March 23, 2026, and is solely responsible for the information contained therein.

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