Salesforce Inc. announced plans to evolve the Consulting Track in its Partner Program to prioritize verifiable customer outcomes for deployments of autonomous agents in the “agentic enterprise” era. The company will consolidate the consulting track into two tiers, Summit and Select, and tie partner success metrics to customer results such as CSAT scores, specializations and competency certifications. Salesforce also plans to expand success-based incentives, targeting $1 billion in revenue from partner incentives, including rewards for lead submissions, pre-sales activities and post-sales implementation subsidies linked to agent activation and consumption. In addition, Salesforce will replace 170 legacy distinctions with 28 core competencies aligned to customer buying patterns, and increase technical investments such as higher volumes of certification vouchers, hands-on verification requirements, expanded access to demo orgs and internal-use licenses, and new partner dashboards and bulk upload tools to support secure and compliant agent deployments.

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