Press Release: ServiceTitan Announces Fiscal Second Quarter Financial Results

Dow Jones
Sep 05

LOS ANGELES, Sept. 04, 2025 (GLOBE NEWSWIRE) -- ServiceTitan $(TTAN)$, the software platform that powers the trades, today announced financial results for the fiscal second quarter ended July 31, 2025.

"I am grateful for the way our team empowered our customers to perform during the seasonally strongest quarter for the trades," said Ara Mahdessian, Co-Founder and CEO. "The quality and breadth of execution underscore our opportunity to transform the lives of every hardworking contractor in the trades."

"This is an exciting time in the trades," said Vahe Kuzoyan, Co-Founder and President, "We're making progress on each of our goals this year. Most notably, we are experiencing a change in the large enterprise Commercial market where our multi-year investments are beginning to yield results."

Fiscal Second Quarter 2026 Financial and Operational Highlights:

 
                    Fiscal Second Quarter        Fiscal Second Quarter 
                             2026                        2025 
                   ------------------------      --------------------- 
 
                        (in millions, except percentages and GTV) 
Gross transaction 
 volume ("GTV") 
 (in billions)           $             22.9         $             19.2 
YOY GTV growth                           19%                        23% 
 
Total revenue            $            242.1         $            193.0 
YOY revenue 
 growth                                  25%                        24% 
Platform revenue         $            232.7         $            185.0 
YOY platform 
 revenue growth                          26%                        25% 
 
GAAP loss from 
 operations              $            (34.8)        $            (32.6) 
Non-GAAP income 
 from 
 operations(1)           $             29.2         $             13.5 
Non-GAAP 
 operating 
 margin(1)                             12.1%                       7.0% 
 
GAAP net cash 
 provided by 
 operating 
 activities              $             40.3         $             25.3 
Non-GAAP free 
 cash flow(1)            $             34.3         $             18.7 
 
Net dollar                           > 110%                     > 110% 
 retention 
 

_________________________

(1) This press release uses non-GAAP financial measures that adjust GAAP financial measures for the impact of various items. See the section titled "Non-GAAP Financial Measures" and the tables entitled "GAAP to Non-GAAP Reconciliation" below for additional information.

Fiscal Third Quarter and Fiscal Year 2026 Financial Outlook:

For fiscal third quarter 2026 and for the full fiscal year 2026, the Company currently expects:

 
                             Fiscal Third Quarter 
                                     2026            Full Fiscal Year 2026 
 
                                            (in millions) 
Total revenue                           $237 - $239            $935 - $940 
Non-GAAP income from 
 operations(2)                            $14 - $15              $74 - $76 
 

_________________________

(2) ServiceTitan is not able, at this time, to provide an outlook for GAAP loss from operations or a reconciliation of expected non-GAAP income from operations to GAAP income loss from operations for fiscal third quarter 2026 or for the full fiscal year 2026 because of the difficulty of estimating certain items excluded from non-GAAP income from operations that cannot be reasonably calculated or predicted without unreasonable efforts. For example, charges related to stock-based compensation expense require additional inputs, such as the number and value of awards granted, that are not currently ascertainable.

Conference Call Information:

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on Thursday, September 4, 2025. Online registration for this event conference call can be found here. The live webcast of the conference call can be accessed from ServiceTitan's investor relations website at http://investors.servicetitan.com.

Following completion of the events, a webcast replay will also be available at http://investors.servicetitan.com for 12 months.

About ServiceTitan

ServiceTitan is the software platform that powers trades businesses. The company's cloud-based, end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running.

Forward Looking Statements

This press release contains forward-looking statements within the meaning of the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts contained in this press release may be forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as "anticipate," "believe," "contemplate," "continue, " "could," "estimate," "expect," "intend," "may," "plan," "potential" "predict," "project," "should," "target," or "will," or the negative of these words or other similar terms or expressions that concern ServiceTitan's expectations, strategy, plans or intentions. Forward-looking statements in this release include, but are not limited to, statements regarding ServiceTitan's financial outlook for total revenue and non-GAAP income from operations for fiscal third quarter 2026 ending October 31, 2025 and the full fiscal year ending January 31, 2026. ServiceTitan's expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected, including those more fully described under the caption "Risk Factors" in our Quarterly Report on Form 10-Q for fiscal first quarter 2025 ended April 30, 2025 as filed with the SEC on June 12, 2025, which should be read in conjunction with this press release and the financial results included herein. Additional information will be set forth in our Quarterly Report on Form 10-Q for fiscal second quarter 2026 ended July 31, 2025. The forward-looking statements in this release are based on information available to ServiceTitan as of the date hereof, and ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law.

Press Contact

Max Wertheimer

ServiceTitan, Inc.

press@servicetitan.com

Investor Contact

Jason Rechel

ServiceTitan, Inc.

investors@servicetitan.com

(c) 2025 ServiceTitan. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).

 
                            ServiceTitan, Inc. 
              Condensed Consolidated Statements of Operations 
              (in thousands, except share and per share data) 
                                (unaudited) 
 
                      Three Months Ended July 
                                31,              Six Months Ended July 31, 
                     -------------------------   ------------------------- 
                        2025          2024          2025          2024 
                     -----------   -----------   -----------   ----------- 
Revenue: 
   Platform          $   232,726   $   184,997   $   440,708   $   348,222 
   Professional 
    services and 
    other                  9,397         7,997        17,107        15,100 
                      ----------    ----------    ----------    ---------- 
Total revenue            242,123       192,994       457,815       363,322 
                      ----------    ----------    ----------    ---------- 
Cost of revenue: 
   Platform               51,991        49,236       102,028        96,993 
   Professional 
    services and 
    other                 18,783        16,932        36,042        33,523 
Total cost of 
 revenue                  70,774        66,168       138,070       130,516 
                      ----------    ----------    ----------    ---------- 
Gross profit             171,349       126,826       319,745       232,806 
                      ----------    ----------    ----------    ---------- 
Operating 
expenses: 
   Sales and 
    marketing             69,544        58,218       138,767       115,819 
   Research and 
    development           73,065        62,449       142,205       121,062 
   General and 
    administrative        63,512        38,769       123,081        81,963 
                      ----------    ----------    ----------    ---------- 
Total operating 
 expenses                206,121       159,436       404,053       318,844 
                      ----------    ----------    ----------    ---------- 
Loss from 
 operations              (34,772)      (32,610)      (84,308)      (86,038) 
                      ----------    ----------    ----------    ---------- 
Other income 
(expense), net 
   Interest expense       (2,057)       (4,222)       (4,092)       (8,350) 
   Interest income         4,783         1,654         9,723         3,350 
   Other income 
    (expense), net           185           (17)          686           210 
                      ----------    ----------    ----------    ---------- 
Total other income 
 (expense), net            2,911        (2,585)        6,317        (4,790) 
                      ----------    ----------    ----------    ---------- 
Loss before income 
 taxes                   (31,861)      (35,195)      (77,991)      (90,828) 
Provision for 
 income taxes                364           457           598           863 
                      ----------    ----------    ----------    ---------- 
Net loss                 (32,225)      (35,652)      (78,589)      (91,691) 
Accretion of 
 non-convertible 
 preferred stock              --       (13,969)           --       (26,956) 
                      ----------    ----------    ----------    ---------- 
Net loss 
 attributable to 
 common 
 stockholders        $   (32,225)  $   (49,621)  $   (78,589)  $  (118,647) 
                      ==========    ==========    ==========    ========== 
Net loss per share, 
 basic and diluted   $     (0.35)  $     (1.43)  $     (0.86)  $     (3.44) 
                      ==========    ==========    ==========    ========== 
Weighted-average 
 shares used in 
 computing net loss 
 per share, basic 
 and diluted          91,687,907    34,789,424    91,041,726    34,485,622 
                      ==========    ==========    ==========    ========== 
 
 
Disaggregated 
Revenue 
                      Three Months Ended July 
                                31,              Six Months Ended July 31, 
                     -------------------------   ------------------------- 
                        2025          2024          2025          2024 
                     -----------   -----------   -----------   ----------- 
Subscription         $   174,753   $   137,697   $   337,470   $   263,731 
Usage                     57,973        47,300       103,238        84,491 
                      ----------    ----------    ----------    ---------- 
   Platform revenue      232,726       184,997       440,708       348,222 
Professional 
 services and 
 other                     9,397         7,997        17,107        15,100 
                      ----------    ----------    ----------    ---------- 
   Total revenue     $   242,123   $   192,994   $   457,815   $   363,322 
                      ==========    ==========    ==========    ========== 
 
 
                       ServiceTitan, Inc. 
              Condensed Consolidated Balance Sheets 
         (in thousands, except share and per share data) 
                           (unaudited) 
 
                                                  As of 
                                        ------------------------- 
                                         July 31,     January 31, 
                                           2025          2025 
                                        -----------   ----------- 
Assets 
Current assets: 
   Cash and cash equivalents            $   471,485   $   441,802 
   Restricted cash                              210           711 
   Accounts receivable, net of 
    allowance of $8,868 and $4,698 as 
    of July 31, 2025 and January 31, 
    2025, respectively                       51,894        44,469 
   Deferred contract costs, current          12,966        11,554 
   Contract assets                           49,452        45,926 
   Prepaid expenses                          31,980        24,791 
   Other current assets                       4,976         3,513 
                                         ----------    ---------- 
      Total current assets                  622,963       572,766 
Restricted cash, noncurrent                     417           333 
Deferred contract costs, noncurrent          12,419        10,608 
Property and equipment, net                  45,644        56,667 
Operating lease right-of-use assets          18,860        24,025 
Internal-use software, net                   37,982        35,775 
Intangible assets, net                      192,188       214,952 
Goodwill                                    845,836       845,836 
Other assets                                  7,572         7,686 
                                         ----------    ---------- 
      Total assets                      $ 1,783,881   $ 1,768,648 
                                         ==========    ========== 
Liabilities and Stockholders' Equity 
Current liabilities: 
   Accounts payable and other accrued 
    expenses                            $    43,227   $    40,182 
   Accrued personnel related expenses        57,379        80,160 
   Deferred revenue, current                 17,277        16,803 
   Operating lease liabilities, 
    current                                  12,848        12,996 
   Short-term debt                            1,073         1,073 
   Other current liabilities                  6,923         1,902 
                                         ----------    ---------- 
      Total current liabilities             138,727       153,116 
Operating lease liabilities, 
 noncurrent                                  40,823        47,327 
Long-term debt, net                         103,725       104,014 
Other noncurrent liabilities                 11,192         9,607 
                                         ----------    ---------- 
      Total liabilities                     294,467       314,064 
                                         ----------    ---------- 
Commitments and contingencies 
 
Stockholders' Equity 
Preferred stock, par value $0.001, 
100,000,000 shares authorized as of 
July 31, 2025 and January 31, 2025. 
No shares issued and outstanding as 
of July 31, 2025 and January 31, 
2025                                             --            -- 
Class A common stock, par value 
 $0.001, 1,000,000,000 shares 
 authorized as of July 31, 2025 and 
 January 31, 2025. 79,465,080 shares 
 and 76,644,240 shares issued and 
 outstanding as of July 31, 2025 and 
 January 31, 2025, respectively                  80            77 
Class B common stock, par value 
 $0.001, 100,000,000 shares authorized 
 as of July 31, 2025 and January 31, 
 2025. 13,365,549 shares and 
 13,404,097 shares issued and 
 outstanding as of July 31, 2025 and 
 January 31, 2025, respectively                  13            13 
Class C common stock, par value 
$0.001, 100,000,000 shares authorized 
as of July 31, 2025 and January 31, 
2025. No shares issued and 
outstanding as of July 31, 2025 and 
January 31, 2025                                 --            -- 
Additional paid-in capital                2,673,640     2,560,224 
Accumulated deficit                      (1,184,319)   (1,105,730) 
                                         ----------    ---------- 
      Total stockholders' equity          1,489,414     1,454,584 
                                         ----------    ---------- 
      Total liabilities and 
       stockholders' equity             $ 1,783,881   $ 1,768,648 
                                         ==========    ========== 
 
 
                        ServiceTitan, Inc. 
          Condensed Consolidated Statements of Cash Flows 
                          (in thousands) 
                            (unaudited) 
 
                      Three Months Ended    Six Months Ended July 
                           July 31,                  31, 
                      -------------------   ---------------------- 
                        2025       2024       2025        2024 
                      --------   --------   --------   ----------- 
Cash flows provided 
by operating 
activities 
Net loss              $(32,225)  $(35,652)  $(78,589)  $   (91,691) 
Adjustments to 
reconcile net loss 
to net cash 
provided by 
operating 
activities 
  Depreciation and 
   amortization 
   expense              20,035     19,876     39,990        39,607 
  Amortization of 
   deferred contract 
   costs                 3,604      2,806      6,940         5,393 
  Non-cash operating 
   lease expense         1,406      1,635      2,758         3,407 
  Stock-based 
   compensation 
   expense              49,307     23,685     93,056        43,624 
  Loss on impairment 
   and disposal of 
   assets                  200     10,143      8,260        30,274 
  Change in 
   valuation of 
   contingent 
   consideration            --       (105)        --          (135) 
  Deferred income 
   taxes                   679        383      1,325         1,121 
  Amortization of 
   debt issuance 
   costs                   128         69        248           127 
  Provision for 
   credit losses         1,544      1,117      5,267         1,840 
  Changes in 
  operating assets 
  and liabilities, 
  net of effect of 
  business 
  acquisition: 
    Accounts 
     receivable         (7,422)    (6,522)   (12,692)      (11,083) 
    Prepaid expenses 
     and other 
     current assets    (10,217)    (5,278)    (8,546)       (3,354) 
    Deferred 
     contract costs     (4,425)    (3,562)   (10,164)       (5,709) 
    Contract assets     (2,185)    (1,378)    (3,526)       (2,449) 
    Other assets           177         63        685           343 
    Accounts payable 
     and other 
     accrued 
     expenses           (1,068)    (4,053)     2,933           283 
    Accrued 
     personnel 
     related 
     expenses           18,959     23,827    (21,673)       (3,386) 
    Operating lease 
     liabilities        (3,013)    (2,832)    (6,166)       (3,877) 
    Other 
     liabilities         3,953       (399)     5,190           496 
    Deferred revenue       903      1,493        474         1,261 
                       -------    -------    -------    ---------- 
      Net cash 
       provided by 
       operating 
       activities       40,340     25,316     25,770         6,092 
                       -------    -------    -------    ---------- 
Cash flows used in 
investing 
activities 
Capitalized 
 internal-use 
 software               (4,930)    (5,415)   (11,402)      (10,200) 
Purchase of property 
 and equipment          (1,110)    (1,173)    (2,402)       (1,801) 
Acquisition of 
 business, net of 
 cash acquired              --         --         --        (1,184) 
                       -------    -------    -------    ---------- 
      Net cash used 
       in investing 
       activities       (6,040)    (6,588)   (13,804)      (13,185) 
                       -------    -------    -------    ---------- 
Cash flows provided 
by (used in) 
financing 
activities 
Payment of 
 contingent 
 consideration              --       (135)        --          (300) 
Proceeds from 
 exercise of stock 
 options                17,255      1,774     18,436         3,214 
Payment of debt 
 arrangements             (269)      (450)      (537)         (900) 
Payment of deferred 
 initial public 
 offering costs            (66)      (216)      (599)         (843) 
Shares repurchased 
 for tax withholding 
 for the settlement 
 of restricted stock 
 units                      --     (8,259)        --       (13,565) 
                       -------    -------    -------    ---------- 
      Net cash 
       provided by 
       (used in) 
       financing 
       activities       16,920     (7,286)    17,300       (12,394) 
                       -------    -------    -------    ---------- 
      Net change in 
       cash, cash 
       equivalents, 
       and 
       restricted 
       cash             51,220     11,442     29,266       (19,487) 
Cash, cash 
equivalents, and 
restricted cash 
Beginning of period    420,892    117,934    442,846       148,863 
                       -------    -------    -------    ---------- 
End of period         $472,112   $129,376   $472,112   $   129,376 
                       =======    =======    =======    ========== 
 

Statement Regarding Use of Non-GAAP Financial Measures

In addition to our results prepared in accordance with GAAP, we believe non-GAAP gross profit and non-GAAP gross margin, in total and for platform, and professional services and other, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income, and non-GAAP earnings per share ("EPS") are useful in evaluating our operating performance.

These measures, however, have certain limitations in that they reflect the exercise of judgment by our management about which expenses are excluded or included and do not include the impact of certain expenses that are reflected in our consolidated statement of operations that are necessary to run our business. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, our financial results determined in accordance with GAAP. We caution investors that amounts presented in accordance with our definition of non-GAAP gross profit, non-GAAP gross margin, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income, and non-GAAP EPS may not be comparable to similar measures disclosed by other companies because not all companies and analysts calculate these measures in the same manner.

For the reasons set forth below, we believe that excluding the following items provides information that is helpful in understanding our operating results, evaluating our future prospects, comparing our financial results across accounting periods, and comparing our financial results to our peers, many of which provide similar non-GAAP financial measures.

   -- Stock-based compensation expense and related employer payroll taxes. We 
      exclude stock-based compensation expense, including the performance-based 
      RSU's granted to our Co-Founders, and related employer payroll taxes to 
      allow investors to make more meaningful comparisons of our performance 
      between periods and to facilitate a comparison of our performance to 
      those of other peer companies. Stock-based compensation may vary between 
      periods due to various factors unrelated to our core performance, 
      including as a result of the assumptions used in the valuation 
      methodologies, timing and amount of grants and other factors. We exclude 
      employer payroll taxes because the amounts vary based on timing and 
      settlement or vesting of awards unrelated to our core operating 
      performance. Moreover, stock-based compensation expense is a non-cash 
      expense that we exclude from our internal management reporting processes 
      and when assessing our actual performance, budgeting, planning, and 
      forecasting future periods. 
 
   -- Amortization of acquired intangible assets. We incur amortization expense 
      for acquired intangible assets in connection with acquisitions of certain 
      businesses and technologies. Amortization of acquired intangible assets 
      is a non-cash expense that is significantly affected by the timing and 
      size of acquisitions, and the inherent subjective nature of purchase 
      price allocations. Because these costs have already been incurred, we 
      exclude the amortization expense from our internal management reporting 
      processes. We exclude these charges when assessing our actual performance 
      and when budgeting, planning, and forecasting future periods. Investors 
      should note that the use of intangible assets contributed to our revenues 
      earned during the periods presented and will contribute to our future 
      period revenues as well. 
 
   -- Restructuring charges. To better align our strategic priorities with our 
      investments, we implemented workforce reductions in fiscal 2025. In 
      connection with these reductions, we incurred employee-related expenses 
      including severance and other termination benefits. We excluded these 
      charges when assessing our actual performance and when budgeting, 
      planning and forecasting future periods. 
 
   -- Loss on operating lease assets. We have incurred impairments on certain 
      right-of-use assets and other long-lived assets. We believe that it is 
      useful to exclude these charges when assessing the level of various 
      operating expenses and resource allocations when budgeting, planning and 
      forecasting future periods. In addition, we believe excluding such costs 
      enhances the comparability between periods. 
 
   -- Acquisition-related items. We have incurred costs related to acquisitions, 
      including legal, third-party valuation and due diligence, insurance costs, 
      and one-time retention bonuses for employees of acquired companies. In 
      addition, we periodically record the change to the fair value of 
      contingent consideration related to past acquisitions. We exclude these 
      items when assessing our actual performance and when budgeting, planning 
      and forecasting future periods. We believe excluding these items allows 
      investors to make meaningful comparisons between our core operating 
      results and those of other peer companies. 

Non-GAAP EPS

We define non-GAAP basic EPS as non-GAAP net income divided by weighted-average shares outstanding used in computing net loss per share attributable to common stockholders, basic. We define non-GAAP diluted EPS as non-GAAP net income divided by weighted-average shares outstanding giving effect to the weighted average of all potentially dilutive common stock equivalents outstanding for the period including options to purchase common stock, restricted stock units, and acquisition indemnity shares withheld. The dilutive effect of outstanding awards is reflected in non-GAAP diluted earnings per share by application of the treasury method.

Free Cash Flow

We define free cash flow as GAAP net cash provided by (used in) operating activities less cash used for investing activities for capitalized internal use software and less cash paid for purchases of, and deposits for, property and equipment. We believe that free cash flow is a meaningful indicator of our sources of liquidity and capital requirements that provides information to management and investors in evaluating the cash flow trends of our business. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth. Free cash flow has limitations as an analytical tool and should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. Other companies may calculate free cash flow or similarly titled non-GAAP measures differently, which could reduce the usefulness of free cash flow as a tool for comparison. In addition, free cash flow does not reflect mandatory debt service and other non-discretionary expenditures that are required to be made under contractual commitments and does not represent the total increase or decrease in our cash balance for any given period.

ServiceTitan, Inc.

GAAP to Non-GAAP Reconciliations

(unaudited)

Non-GAAP Gross Profit and Non-GAAP Gross Margin

 
                                            Professional 
                        Platform          Services and Other          Total 
                   -------------------  ---------------------   ------------------ 
                   Three Months Ended    Three Months Ended     Three Months Ended 
                        July 31,              July 31,               July 31, 
                   -------------------  ---------------------   ------------------ 
                     2025      2024      2025        2024         2025      2024 
                   --------  ---------  -------   -----------   --------  -------- 
 
                                           (in thousands) 
GAAP gross profit  $180,735  $ 135,761  $(9,386)  $    (8,935)  $171,349  $126,826 
   Stock-based 
    compensation 
    expense and 
    related 
    employer 
    payroll 
    taxes             1,484      1,385    1,364         1,137      2,848     2,522 
   Amortization 
    of acquired 
    intangible 
    assets            5,533      5,533      334           334      5,867     5,867 
   Loss on 
    operating 
    lease assets         --      1,373       --           675         --     2,048 
Non-GAAP gross 
 profit            $187,752  $ 144,052  $(7,688)  $    (6,789)  $180,064  $137,263 
                    =======   ========   ======    ==========    =======   ======= 
 
 
                                                 Professional 
                        Platform               Services and Other             Total 
                   -------------------      -----------------------      --------------- 
                   Three Months Ended       Three Months Ended July       Three Months 
                        July 31,                      31,                Ended July 31, 
                   -------------------      -----------------------      --------------- 
                   2025         2024        2025           2024          2025      2024 
                   -----      --------      -----      ------------      ----      ----- 
GAAP gross margin   77.7%         73.4%     (99.9)%          (111.7)%    70.8%      65.7% 
   Stock-based 
    compensation 
    expense and 
    related 
    employer 
    payroll taxes    0.6%          0.7%      14.5%             14.2%      1.2%       1.3% 
   Amortization of 
    acquired 
    intangible 
    assets           2.4%          3.0%       3.6%              4.2%      2.4%       3.0% 
   Loss on 
    operating 
    lease assets     0.0%          0.7%       0.0%              8.4%      0.0%       1.1% 
Non-GAAP gross 
 margin*            80.7%         77.9%     (81.8)%           (84.9)%    74.4%      71.1% 
                    ====      ========      =====      ============      ====      ===== 
 

* Totals may not foot due to rounding.

 
                                              Professional 
                         Platform          Services and Other           Total 
                    -------------------  ----------------------   ------------------ 
                     Six Months Ended    Six Months Ended July     Six Months Ended 
                         July 31,                 31,                  July 31, 
                    -------------------  ----------------------   ------------------ 
                      2025      2024       2025        2024         2025      2024 
                    --------  ---------  --------   -----------   --------  -------- 
 
                                             (in thousands) 
GAAP gross profit   $338,680  $ 251,229  $(18,935)  $   (18,423)  $319,745  $232,806 
   Stock-based 
    compensation 
    expense and 
    related 
    employer 
    payroll taxes      2,882      2,527     2,748         2,006      5,630     4,533 
   Amortization of 
    acquired 
    intangible 
    assets            11,066     10,836       668         1,118     11,734    11,954 
   Restructuring 
    charges               --        386        --           129         --       515 
   Loss on 
    operating 
    lease assets         960      4,201       751         1,993      1,711     6,194 
                     -------   --------   -------    ----------    -------   ------- 
Non-GAAP gross 
 profit             $353,588  $ 269,179  $(14,768)  $   (13,177)  $338,820  $256,002 
                     =======   ========   =======    ==========    =======   ======= 
 
 
                                                  Professional 
                         Platform              Services and Other             Total 
                    -------------------      ----------------------      --------------- 
                     Six Months Ended        Six Months Ended July         Six Months 
                         July 31,                     31,                Ended July 31, 
                    -------------------      ----------------------      --------------- 
                    2025         2024         2025          2024         2025      2024 
                    -----      --------      ------      ----------      ----      ----- 
GAAP gross margin    76.8%         72.1%     (110.7)%        (122.0)%    69.8%      64.1% 
   Stock-based 
    compensation 
    expense and 
    related 
    employer 
    payroll taxes     0.7%          0.7%       16.1%           13.3%      1.2%       1.2% 
   Amortization of 
    acquired 
    intangible 
    assets            2.5%          3.1%        3.9%            7.4%      2.6%       3.3% 
   Restructuring 
    charges           0.0%          0.1%        0.0%            0.9%      0.0%       0.1% 
   Loss on 
    operating lease 
    assets            0.2%          1.2%        4.4%           13.2%      0.4%       1.7% 
                     ----      --------      ------      ----------      ----      ----- 
Non-GAAP gross 
 margin*             80.2%         77.3%      (86.3)%         (87.3)%    74.0%      70.5% 
                     ====      ========      ======      ==========      ====      ===== 
 

* Totals may not foot due to rounding.

Non-GAAP Sales and Marketing Expense

 
                      Three Months       Six Months Ended 
                     Ended July 31,          July 31, 
                    -----------------   ------------------- 
                     2025      2024       2025       2024 
                    -------   -------   --------   -------- 
 
                                (in thousands) 
GAAP sales and 
 marketing 
 expense            $69,544   $58,218   $138,767   $115,819 
   Stock-based 
    compensation 
    expense and 
    related 
    employer 
    payroll taxes    (7,694)   (4,069)   (13,262)    (7,644) 
   Amortization of 
    acquired 
    intangible 
    assets           (5,515)   (5,606)   (11,030)   (11,056) 
   Restructuring 
    charges              --        --         --       (292) 
   Loss on 
    operating 
    lease assets         --    (1,784)    (1,765)    (5,433) 
                     ------    ------    -------    ------- 
Non-GAAP sales and 
 marketing 
 expense            $56,335   $46,759   $112,710   $ 91,394 
                     ======    ======    =======    ======= 
 
 

Non-GAAP Research and Development Expense

 
                          Three Months Ended    Six Months Ended 
                               July 31,             July 31, 
                          ------------------   ------------------- 
                            2025      2024       2025       2024 
                          --------   -------   --------   -------- 
 
                                       (in thousands) 
GAAP research and 
 development expense      $ 73,065   $62,449   $142,205   $121,062 
   Stock-based 
    compensation expense 
    and related employer 
    payroll taxes          (12,703)   (9,851)   (24,966)   (17,609) 
   Acquisition-related 
    items                       --      (250)        --       (250) 
   Restructuring charges        --        --         --       (991) 
   Loss on operating 
    lease assets                --    (1,765)    (1,679)    (5,243) 
                           -------    ------    -------    ------- 
Non-GAAP research and 
 development expense      $ 60,362   $50,583   $115,560   $ 96,969 
                           =======    ======    =======    ======= 
 
 

Non-GAAP General and Administrative Expense

 
                          Three Months Ended    Six Months Ended 
                               July 31,             July 31, 
                          ------------------   ------------------- 
                            2025      2024       2025       2024 
                          --------   -------   --------   -------- 
 
                                       (in thousands) 
GAAP general and 
 administrative expense   $ 63,512   $38,769   $123,081   $ 81,963 
   Stock-based 
    compensation expense 
    and related employer 
    payroll taxes          (15,830)   (7,964)   (28,477)   (15,192) 
   Stock-based 
    compensation expense 
    - Co-Founders 
    performance based 
    RSUs                   (13,518)       --    (26,589)        -- 
   Acquisition-related 
    items                       --       127         --     (1,927) 
   Restructuring charges        --        --         --       (698) 
   Loss on operating 
    lease assets                --    (4,490)    (2,877)   (13,298) 
                           -------    ------    -------    ------- 
Non-GAAP general and 
 administrative expense   $ 34,164   $26,442   $ 65,138   $ 50,848 
                           =======    ======    =======    ======= 
 
 

Non-GAAP Income from Operations and Non-GAAP Operating Margin

 
                          Three Months Ended     Six Months Ended 
                               July 31,              July 31, 
                          -------------------   ------------------- 
                            2025       2024       2025       2024 
                          --------   --------   --------   -------- 
 
                                       (in thousands) 
GAAP loss from 
 operations               $(34,772)  $(32,610)  $(84,308)  $(86,038) 
   Stock-based 
    compensation expense 
    and related employer 
    payroll taxes           39,075     24,406     72,335     44,978 
   Stock-based 
    compensation expense 
    - Co-Founders 
    performance based 
    RSUs                    13,518         --     26,589         -- 
   Amortization of 
    acquired intangible 
    assets                  11,382     11,473     22,764     23,010 
   Restructuring charges        --         --         --      2,496 
   Acquisition-related 
    items                       --        123         --      2,177 
   Loss on operating 
    lease assets                --     10,087      8,032     30,168 
                           -------    -------    -------    ------- 
Non-GAAP income from 
 operations               $ 29,203   $ 13,479   $ 45,412   $ 16,791 
                           =======    =======    =======    ======= 
 
 
                          Three Months Ended      Six Months Ended 
                               July 31,               July 31, 
                          ------------------      ----------------- 
                           2025        2024       2025        2024 
                          ------      ------      -----      ------ 
GAAP operating margin      (14.4)%     (16.9)%    (18.4)%     (23.7)% 
   Stock-based 
    compensation expense 
    and related employer 
    payroll taxes           16.1%       12.6%      15.8%       12.4% 
   Stock-based 
    compensation expense 
    - Co-Founders 
    performance based 
    RSUs                     5.6%        0.0%       5.8%        0.0% 
   Amortization of 
    acquired intangible 
    assets                   4.7%        5.9%       5.0%        6.3% 
   Restructuring charges     0.0%        0.0%       0.0%        0.7% 
   Acquisition-related 
    items                    0.0%        0.1%       0.0%        0.6% 
   Loss on operating 
    lease assets             0.0%        5.2%       1.8%        8.3% 
                           -----      ------      -----      ------ 
Non-GAAP operating 
 margin*                    12.1%        7.0%       9.9%        4.6% 
                           =====      ======      =====      ====== 
 

* Totals may not foot due to rounding.

Non-GAAP Net Income

 
                          Three Months Ended     Six Months Ended 
                               July 31,              July 31, 
                          -------------------   ------------------- 
                            2025       2024       2025       2024 
                          --------   --------   --------   -------- 
 
                                       (in thousands) 
GAAP net loss             $(32,225)  $(35,652)  $(78,589)  $(91,691) 
   Stock-based 
    compensation expense 
    and related employer 
    payroll taxes           39,075     24,406     72,335     44,978 
   Stock-based 
    compensation expense 
    - Co-Founders 
    performance based 
    RSUs                    13,518         --     26,589         -- 
   Amortization of 
    acquired intangible 
    assets                  11,382     11,473     22,764     23,010 
   Restructuring charges        --         --         --      2,496 
   Acquisition-related 
    items                       --        123         --      2,177 
   Loss on operating 
    lease assets                --     10,087      8,032     30,168 
   Income tax effects 
    related to the above 
    adjustments(3)           1,095       (420)      (389)      (909) 
                           -------    -------    -------    ------- 
Non-GAAP net income       $ 32,845   $ 10,017   $ 50,742   $ 10,229 
                           =======    =======    =======    ======= 
 

(3) This amount represents adjustments for the current and deferred income tax effects on non-GAAP net income for the impact of the non-GAAP adjustments above.

Non-GAAP EPS

 
                       Three Months Ended July     Six Months Ended 
                             31, 2025(4)           July 31, 2025(4) 
                       -----------------------   -------------------- 
                         (in thousands, except share and per share 
                                          amounts) 
Numerator 
   Non-GAAP net 
    income                 $            32,845    $            50,742 
 
Denominator 
   Weighted-average 
    shares used in 
    computing net 
    loss per share 
    attributable to 
    common 
    stockholders, 
    basic                           91,687,907             91,041,726 
   Effect of dilutive 
    securities: 
    Stock-based 
    awards                           7,699,740              7,957,233 
                       -----  ----------------       ---------------- 
   Weighted-average 
    shares used in 
    computing 
    non-GAAP net 
    income per share 
    attributable to 
    common 
    stockholders, 
    diluted                         99,387,647             98,998,959 
 
GAAP net loss per 
 share, basic and 
 diluted                   $             (0.35)   $             (0.86) 
Non-GAAP net income 
 per share, basic          $              0.36    $              0.56 
Non-GAAP net income 
 per share, diluted        $              0.33    $              0.51 
 

(4) ServiceTitan has not provided prior year non-GAAP EPS for the comparative three and six month periods ended July 31, 2024 because it does not believe such disclosure would provide meaningful supplemental information regarding an EPS trend due to the redeemable convertible preferred stock that was outstanding prior to our IPO.

Free Cash Flow

 
                     Three Months       Six Months Ended 
                    Ended July 31,          July 31, 
                   -----------------   ------------------- 
                    2025      2024       2025       2024 
                   -------   -------   --------   -------- 
 
                               (in thousands) 
GAAP net cash 
 provided by 
 operating 
 activities        $40,340   $25,316   $ 25,770   $  6,092 
   Capitalized 
    internal-use 
    software        (4,930)   (5,415)   (11,402)   (10,200) 
   Purchase of 
    property and 
    equipment       (1,110)   (1,173)    (2,402)    (1,801) 
                    ------    ------    -------    ------- 
Non-GAAP free 
 cash flow         $34,300   $18,728   $ 11,966   $ (5,909) 
                    ======    ======    =======    ======= 
 

(END) Dow Jones Newswires

September 04, 2025 16:05 ET (20:05 GMT)

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