CenterPoint Energy Inc. has expanded its strategic partnership with Convey to enhance its customer communications, particularly during extreme weather events. This collaboration aims to improve the way CenterPoint Energy, serving 7 million customers across Texas, Indiana, Ohio, and Minnesota, delivers pre-weather event notifications and restoration updates. By leveraging Convey's advanced customer engagement platform, CenterPoint Energy seeks to provide timely, accurate, and reliable information, thereby strengthening trust and connection with its communities. This partnership underscores CenterPoint's commitment to modernizing both its infrastructure and communication methods to ensure better service reliability and customer experience.
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