Press Release: Lightspeed Announces Fourth Quarter and Full Year 2025 Financial Results and Provides Outlook for Fiscal 2026

Dow Jones
22 May

Total revenue in the year of $1,076.8 million, an increase of 18% year-over-year

Total revenue in the quarter of $253.4 million, grew 10% year-over-year

Gross margin improved to 44%, with gross profit increasing 12% year-over-year

Monthly ARPU(1) grew 13% year-over-year to $489 while subscription ARPU(1) grew 11%

Repurchased 18.7 million shares, or 12% of total shares outstanding, for proceeds of $219 million in last 12 months(2)

Lightspeed reports in US dollars and in accordance with IFRS Accounting Standards.

MONTREAL, May 22, 2025 /PRNewswire/ - Lightspeed Commerce Inc. ("Lightspeed" or the "Company") (TSX: LSPD) $(LSPD)$, the one-stop commerce platform empowering merchants to provide the best omnichannel experiences, today announced financial results for the three months and fiscal year ended March 31, 2025.

"Fiscal 2025 was a transformative year for Lightspeed: we delivered revenue growth of 18% with annual revenue exceeding $1 billion for the first time, we adopted a more focused strategy, concentrating on the markets where we have a proven right to win, and we aligned our organization to execute on that strategy," said Dax Dasilva, Founder and CEO. "With a strong financial foundation and our industry-leading commerce platforms, Fiscal 2026 will be dedicated to growing locations, expanding software revenue and enhancing Adjusted EBITDA profitability."

"Our healthy balance sheet, improving Adjusted EBITDA profitability and free cash flow nearing break-even enabled us to return $219 million of capital to shareholders in the last year," said Asha Bakshani, CFO. "At the same time, we strategically invested in product and go-to-market for retail customers in North America and hospitality customers in Europe, laying the groundwork for continued success."

Fourth Quarter Financial Highlights

(All comparisons are relative to the three-month period ended March 31, 2024 unless otherwise stated):

   -- Total revenue of $253.4 million, an increase of 10% year-over-year. 
 
   -- Transaction-based revenue of $157.8 million, an increase of 14% 
      year-over-year. 
 
   -- Subscription revenue of $87.9 million, an increase of 8% year-over-year. 
 
   -- Net loss of ($575.9) million, or ($3.79) per share, as compared to a net 
      loss of ($32.5) million, or ($0.21) per share. Net loss includes a 
      non-cash goodwill impairment charge of ($556.4) million. After adjusting 
      for certain items, such as goodwill impairment and share-based 
      compensation, the Company delivered an Adjusted Income3 of $15.0 million, 
      or $0.10 per share3, as compared to Adjusted Income3 of $8.5 million, or 
      $0.06 per share3. 
 
   -- Adjusted EBITDA3 of $12.9 million versus Adjusted EBITDA3 of 
      $4.4 million. 
 
   -- Cash flows used in operating activities of ($9.9) million as compared to 
      cash flows used in operating activities of ($28.5) million, and Adjusted 
      Free Cash Flow3 used of ($9.3) million as compared to Adjusted Free Cash 
      Flow3 used of ($16.3) million. 
 
   -- As at March 31, 2025, Lightspeed had $558.5 million in cash and cash 
      equivalents. 

Full Fiscal Year Financial Highlights

(All comparisons are relative to the full fiscal year ended March 31, 2024 unless otherwise stated):

   -- Total revenue of $1,076.8 million, an increase of 18% year-over-year. 
 
   -- Transaction-based revenue of $697.3 million, an increase of 28% 
      year-over-year. 
 
   -- Subscription revenue of $344.8 million, an increase of 7% year-over-year. 
 
   -- Net Loss of ($667.2) million, or ($4.34) per share, as compared to a net 
      loss of ($164.0) million, or ($1.07) per share. Net loss includes a 
      non-cash goodwill impairment charge of ($556.4) million. After adjusting 
      for certain items such as goodwill impairment and share-based 
      compensation, the Company delivered an Adjusted Income3 of $69.5 million, 
      or $0.45 per share3 as compared to an Adjusted Income3 of $24.5 million, 
      or $0.16 per share3 in 2024. 
 
   -- Adjusted EBITDA3 of $53.7 million versus Adjusted EBITDA3 of 
      $1.3 million in 2024. 
 
   -- Cash flows used in operating activities of ($32.8 million) as compared to 
      cash flows used in operating activities of ($97.7 million), and Adjusted 
      Free Cash Flow3 used of ($11.2) million as compared to Adjusted Free Cash 
      Flow3 used of ($64.5) million in 2024. 
 
_______________________________________________ 
(1) Excluding Customer Locations attributable to the Ecwid eCommerce 
standalone product. 
(2) Total shares outstanding as of April 1, 2024, the beginning of our fiscal 
year and prior to any share repurchases. These share repurchases include those 
made between May 2024 and April 2025. 
(3) Non-IFRS measure or ratio. See the section entitled "Non-IFRS Measures and 
Ratios" and the reconciliation to the most directly comparable IFRS measure or 
ratio. 
 

Fourth Quarter Operational Highlights

   -- Lightspeed delivered several new product releases in the quarter 
      including: 
 
          -- Seasonal trends and sales visualisations as part of Retail 
             Insights, allowing merchants to forecast inventory with precision 
             and interpret their data in visual formats; 
 
          -- Generative AI web builder, enabling retailers to generate websites 
             from simple screenshots with no manual coding required; 
 
          -- Lightspeed NuORDER now includes PO Sync, a two-way sync to drive 
             faster, automated replenishments for retailers and also now offers 
             to connect multiple buyer accounts so that orders across different 
             buying accounts seamlessly sync to the POS; 
 
          -- Omni gift cards were upgraded to allow retailers to sell and 
             redeem gift cards across in-store and online selling channels; 
 
          -- Enhancements to Kitchen Display System, including advanced 
             production instructions, which let servers add custom production 
             instructions and allergen highlights to items, as well as 
             consolidated item lists, which enable chefs in the kitchen to 
             prepare items in batches when ordered from multiple tables. 
 
   -- ARPU1,4 increased to $489 from $431 in the same quarter last year 
      representing an increase of 13% driven by our focus on our unified POS 
      and payments offering and growing subscription ARPU1 that increased 11%. 
 
   -- Gross profit of $111.8 million increased 12% year over year. Overall 
      gross margin was 44%, compared to 43% in the same quarter last year. 
      Subscription gross margin grew to 81% in the quarter from 77% in the same 
      quarter last year driven by a dedicated effort at controlling costs and 
      targeted price increases. Transaction-based gross margin was 29% compared 
      to 29% last year. 
 
   -- Total GTV4 was $20.6 billion. An increasing portion of GTV is being 
      processed through the Company's payments solutions. GPV4 increased 19% to 
      $7.9 billion in the quarter from $6.6 billion in the same period last 
      year, largely due to the Company's unified POS and payments initiative. 
 
   -- Customer Locations with GTV exceeding $500,000/year5 and $1 million/year5 
      were flat and grew 2% year-over-year, respectively. Going forward, we are 
      updating the definition of what constitutes a Customer Location. We have 
      historically emphasized that a single unique customer can have multiple 
      Customer Locations including physical and eCommerce sites, so eCommerce 
      sites used by customers alongside a physical site have been counted as 
      separate Customer Locations from the POS. As our POS and eCommerce 
      solutions are packaged as a single omnichannel product, we believe this 
      distinction has become less meaningful. Going forward, we will consider 
      this product to be a single Customer Location. The end result is that the 
      total number of Customer Locations4 changes from 162,000 to 144,000 as 
      at March 31, 2025 while the monthly ARPU moves from $489 to $545. All 
      Customer Location growth targets provided at the Company's Capital 
      Markets Day on March 26, 2025 were aligned with this new definition. For 
      additional details, please refer to the Customer Locations Reconciliation 
      table at the end of this press release. 
 
   -- Lightspeed Capital showed strong growth with revenue increasing 28% 
      year-over-year. 
 
   -- Notable customer wins for retail customers in North America: 
 
          -- Runners Roost, Tennis Plaza, and WOODstack, retailers with 
             advanced inventory requirements and multiple locations, selected 
             Lightspeed Retail. 
 
          -- In our Supplier Network we added several new brands, 
             including Birkenstock Australia, Crew Clothing, and Tea 
             Collection. 
 
   -- In golf, we signed California's Half Moon Bay Golf Links, host to two 
      world class championship courses. 
 
   -- Notable customer wins for hospitality customers in Europe: 
 
          -- Lightspeed continued its winning streak with Michelin starred 
             restaurants and chefs, signing La Vie in Dusseldorf, Zet'joe in 
             Bruges, and Joelia in Rotterdam. 
 
          -- In addition, the Company added the 18 locations of Burger & Sauce 
             in the UK and luxury hotel Le Relais de Chambord in France. 
 
   -- Given the recent volatility in the valuations of technology companies 
      broadly and Lightspeed's share price, the carrying amount of the 
      Company's net assets exceeded its market capitalization as at March 31, 
      2025 which triggered an impairment test to be performed for the Company. 
      The goodwill impairment test resulted in a non-cash impairment charge of 
      ($556.4) million. 
 
   -- Lightspeed hosted its Capital Markets Day on March 26, 2025, where the 
      Company outlined its three-year strategy and transformation journey. 
 
   -- Lightspeed completed a share repurchase program that saw the Company 
      repurchase a total of 9.7 million shares for $134.2 million during the 
      course of Fiscal 2025. Subsequent to the quarter, the Company completed 
      its latest share repurchase program, repurchasing 9.0 million shares for 
      $84.4 million. Collectively, over the last twelve months, Lightspeed has 
      spent $219 million to acquire 18.7 million shares, representing 12% of 
      the total shares outstanding as at April 1, 2024. 
 
   -- The Company appointed Manon Brouillette to the role of Executive Chair 
      and Dale Murray to the role of Lead Independent Director of its Board of 
      Directors, in each case effective April 1, 2025, to coincide with the 
      start of the Company's fiscal year. 
 
_______________________________________________ 
(4) Key Performance Indicator. See the section entitled "Key Performance 
Indicators". 
(5) Excluding Customer Locations and GTV attributable to the Ecwid eCommerce 
standalone product, Lightspeed Golf and NuORDER by Lightspeed product. A 
Customer Location's GTV per year is calculated by annualizing the GTV for the 
months in which the Customer Location is actively processing in the last 
twelve months. 
 

Financial Outlook(6)

The following outlook supersedes all prior statements made by the Company and is based on current expectations.

As announced at its Capital Markets Day in March, Lightspeed expects to grow its outbound sales team to over 150 outbound sales representatives by the end of Fiscal 2026 in addition to increasing its investment in product and technology development by over 35%(7) . The benefits of these investments will likely be reflected in the latter half of the year as the new sales representatives ramp through the year.

Lightspeed remains confident in its ability to execute its strategy of focusing on retail customers in North America and hospitality customers in Europe and expects to increase Customer Locations within these growth engines. With its increased investment in product and technology development, Lightspeed also expects to increase software revenue.

Finally, the financial outlook reflects our most recent view of the macroeconomic environment and is consistent with our three-year target gross profit CAGR(8) of approximately 15-18% and three-year target Adjusted EBITDA(3) CAGR(8) of approximately 35% presented at our Capital Markets Day in March. Overall, the Company's outlook is as follows:

First Quarter 2026

   -- Revenue of approximately $285 million to $290 million. 
 
   -- Gross profit growth of approximately 13%. 
 
   -- Adjusted EBITDA3 of approximately $14 million to $16 million. 

Fiscal 2026

   -- Revenue growth of approximately 10% to 12%. 
 
   -- Gross profit growth of approximately 14%. 
 
   -- Adjusted EBITDA3 of approximately $68 million to $72 million. 
 
_______________________________________________ 
(6) The financial outlook is fully qualified and based on a number of 
assumptions and subject to a number of risks described under the headings 
"Forward-Looking Statements", "Financial Outlook Assumptions" and "Long-Term 
Financial Outlook" of this press release. 
(7) Calculated based on research and development expense and capitalized 
software technologies in Fiscal 2025. A significant portion of this investment 
is expected to meet the criteria to be capitalized as internally generated 
intangible assets. 
(8) Financial outlook, please see the section entitled "Long-Term Financial 
Outlook" in this press release for the assumptions, risks and uncertainties 
related to Lightspeed's financial outlook, and the section entitled "Forward 
Looking Statements". 
 

Conference Call and Webcast Information

Lightspeed will host a conference call and webcast to discuss the Company's financial results at 8:00 am ET on Thursday, May 22, 2025. To access the telephonic version of the conference call, visit https://registrations.events/direct/Q4I743164. After registering, instructions will be shared on how to join the call including dial-in information as well as a unique passcode and registrant ID. At the time of the call, registered participants will dial in using the numbers from the confirmation email, and upon entering their unique passcode and ID, will be entered directly into the conference. Alternatively, the webcast will be available live in the Events section of the Company's Investor Relations website, https://investors.lightspeedhq.com/English/events-and-presentations/upcoming-events/.

Among other things, Lightspeed will discuss quarterly results, financial outlook and trends in its customer base on the conference call and webcast, and related materials will be made available on the Company's website at https://investors.lightspeedhq.com. Investors should carefully review the factors, assumptions and uncertainties included in such related materials.

An audio replay of the call will also be available to investors beginning at approximately 11:00 a.m. Eastern Time on May 22, 2025 until 11:59 p.m. Eastern Time on May 29, 2025, by dialing 800.770.2030 for the U.S. or Canada, or 647.362.9199 for international callers and providing conference ID 74316. In addition, an archived webcast will be available on the Investors section of the Company's website at https://investors.lightspeedhq.com.

Lightspeed's audited annual consolidated financial statements and management's discussion and analysis and annual information form for the fiscal year ended March 31, 2025 are available on Lightspeed's website at https://investors.lightspeedhq.com and will be filed on SEDAR+ at www.sedarplus.com and on EDGAR at www.sec.gov. Shareholders may, upon request, receive a hard copy of the complete audited financial statements free of charge.

Financial Outlook Assumptions

When calculating the Adjusted EBITDA included in our financial outlook for the quarter ending June 30, 2025 and the full year ending March 31, 2026, we considered IFRS measures including revenues, direct cost of revenues, and operating expenses. Our financial outlook is based on a number of assumptions, including assumptions related to inflation, tariffs, changes in interest rates, consumer spending, foreign exchange rates and other macroeconomic conditions; that the jurisdictions in which Lightspeed has significant operations do not impose strict measures like those put in place in response to pandemics like the COVID-19 pandemic or other health crises; requests for subscription pauses and churn rates owing to business failures remain in line with planned levels; our Customer Location count remaining in line with our planned levels (particularly in higher GTV cohorts and among retail customers in North America and hospitality customers in Europe); quarterly subscription revenue growth in line with our expectations; revenue streams resulting from certain partner referrals remaining in line with our expectations (particularly in light of our decision to unify our POS and payments solutions, which payments solutions have in the past and may in the future, in some instances, be perceived by certain referral partners to be competing with their own solutions); customers adopting our payments solutions having an average GTV at our planned levels; continued uptake of our payments solutions in line with our expectations in connection with our ongoing efforts to sell our POS and payments solutions as one unified platform; our ability to price our payments solutions in line with our expectations and to achieve suitable margins and to execute on more optimized pricing structures; continued uptake of our merchant cash advance solutions in line with our expectations; our ability to manage default risks of our merchant cash advances in line with our expectations; seasonal trends of our key verticals being in line with our expectations and the resulting impact on our GTV and transaction-based revenues; continued success in module adoption expansion throughout our customer base; our ability to selectively pursue strategic opportunities and derive the benefits we expect from the acquisitions we have completed including expected synergies resulting from the prioritization of our flagship Lightspeed Retail and Lightspeed Restaurant offerings; market acceptance and adoption of our flagship offerings; our ability to attract and retain key personnel required to achieve our plans, including outbound and field sales personnel in our key markets; our ability to execute our succession planning; our expectations regarding the costs, timing and impact of our reorganizations and other cost reduction initiatives; our expectations regarding our growth strategy focused on retail customers in North America and hospitality customers in Europe and our strategies for customers in other geographies and verticals; our ability to manage customer churn; and our ability to manage customer discount requests. Our financial outlook does not give effect to the potential impact of acquisitions, divestitures or other strategic transactions that may be announced or closed after the date hereof. Our financial outlook, including the various underlying assumptions, constitutes forward-looking information and should be read in conjunction with the cautionary statement on forward-looking information below. Many factors may cause our actual results, level of activity, performance or achievements to differ materially from those expressed or implied by such forward-looking information, including the risks and uncertainties related to: macroeconomic factors affecting small and medium-sized businesses, including inflation, tariffs, changes in interest rates and consumer spending trends; instability in the banking sector; exchange rate fluctuations and the use of hedging; any pandemic or global health crisis; the Russian invasion of Ukraine and reactions thereto; the Israel-Hamas war and reactions thereto; uncertainty and changes as a result of elections and changes in administrations in the U.S., Canada and Europe (including the impacts of tariffs,

other trade conditions or protective government actions); certain natural disasters; our inability to attract and retain customers, including among high GTV customers and among retail customers in North America and hospitality customers in Europe; our inability to increase customer sales; our inability to implement our growth strategy; our inability to continue to increase adoption of our payments solutions, including our initiative to sell our POS and payments solutions as one unified platform; our ability to successfully execute our pricing and packaging initiatives; risks relating to our merchant cash advance program; our ability to continue offering merchant cash advances and scaling our merchant cash advance program in line with our expectations; our reliance on a small number of cloud service suppliers and suppliers for parts of the technology in our payments solutions; our ability to manage and maintain integrations between our platform and certain third-party platforms; our ability to maintain sufficient levels of hardware inventory; our inability to improve and enhance the functionality, performance, reliability, design, security and scalability of our platform; our ability to prevent and manage information security breaches or other cyber-security threats; our ability to compete against competitors; strategic relations with third parties; our reliance on integration of third-party payment processing solutions; compatibility of our solutions with third-party applications and systems; changes to technologies on which our platform is reliant; our ability to effectively incorporate artificial intelligence solutions into our business and operations; our ability to obtain, maintain and protect our intellectual property; risks relating to international operations, sales and use of our platform in various countries; our liquidity and capital resources; pending and threatened litigation and regulatory compliance; any external stakeholder activism; changes in tax laws and their application; our ability to expand our sales, marketing and support capability and capacity; our ability to execute on our reorganizations and cost reduction initiatives; our ability to execute on our growth strategy focused on retail customers in North America and hospitality customers in Europe and our strategies for customers in other geographies and verticals; our ability to successfully make future investments in our business through capital expenditures; our ability to successfully execute our capital allocation strategies; our ability to execute on our business and operational strategy; and maintaining our customer service levels and reputation. The purpose of the forward-looking information is to provide the reader with a description of management's expectations regarding our financial performance and may not be appropriate for other purposes.

Long-Term Financial Outlook

Our long-term targets constitute financial outlook and forward-looking information within the meaning of applicable securities laws. The purpose of communicating long-term targets is to provide a description of management's expectations regarding our intended operating model, financial performance and growth prospects at a further stage of business maturity. Such information may not be appropriate for other purposes.

A number of assumptions were made by the Company in preparing our long-term targets, including:

   -- Our expectations regarding our growth strategy for retail customers in 
      North America and hospitality customers in Europe and our strategies for 
      customers in other geographies and verticals. 
 
   -- Economic conditions in our core geographies and verticals, including 
      inflation, consumer confidence, disposable income, consumer spending, 
      foreign exchange rates, employment and other macroeconomic conditions, 
      remaining at close to current levels. 
 
   -- Jurisdictions in which Lightspeed has significant operations do not 
      impose strict measures like those put in place in response to pandemics 
      like the COVID-19 pandemic. 
 
   -- Customer adoption of our payments solutions in line with expectations, 
      with new customers having an average GTV at or above planned levels. 
 
   -- Our ability to price our payments solutions in line with our expectations 
      and to achieve suitable margins and to execute on more optimized pricing 
      structures. 
 
   -- Continued uptake of our payments solutions in line with our expectations 
      in connection with our ongoing efforts to sell our POS and payments 
      solutions as one unified platform. 
 
   -- Revenue streams resulting from certain partner referrals remaining in 
      line with our expectations (particularly in light of our decision to 
      unify our POS and payments solutions, which payments solutions have in 
      the past and may in the future, in some instances, be perceived by 
      certain referral partners to be competing with their own solutions). 
 
   -- Our ability to manage default risks of our merchant cash advances in line 
      with our expectations. 
 
   -- Long-term growth in ARPU, including growth in subscription ARPU, in line 
      with expectations, driven by Customer Location expansion in our growth 
      engines, customer adoption of additional solutions and modules and the 
      introduction of new solutions, modules and functionalities. 
 
   -- Our ability to achieve higher close rates and better unit economics with 
      customers in our growth engines. 
 
   -- Our reallocation of investment over time towards our growth engines - 
      retail customers in North America and hospitality customers in Europe. 
 
   -- Our ability to price solutions and modules in line with our expectations. 
 
   -- Our ability to recognize synergies and reinvest those synergies in core 
      areas of the business as we prioritize our flagship Lightspeed Retail and 
      Lightspeed Restaurant offerings. 
 
   -- Our ability to scale our outbound and fields sales motions in our growth 
      engines. 
 
   -- Our ability to attract and retain customers and grow subscription ARPU in 
      our addressable markets. 
 
   -- The size of our addressable markets for our growth engines - retail in 
      North America and hospitality in Europe - being in line with our 
      expectations. 
 
   -- Customer Location growth of 10-15% (three year CAGR between fiscal 2025 
      and fiscal 2028) in our two growth engines - retail customers in North 
      America and hospitality customers in Europe, excluding Customer Locations 
      attributable to eCommerce sites. 
 
   -- Our ability to selectively pursue strategic opportunities and derive the 
      benefits we expect from the acquisitions we have completed including 
      expected synergies resulting from the prioritization of our 
      flagship Lightspeed Retail and Lightspeed Restaurant offerings. 
 
   -- Market acceptance and adoption of our flagship offerings. 
 
   -- Our ability to increase our operating efficiencies by consolidating 
      infrastructure and hosting contracts with certain providers and 
      consolidating certain service centers into lower cost geographies. 
 
   -- Our ability to attract, develop and retain key personnel and our ability 
      to execute our succession planning. 
 
   -- Our expectations regarding the costs, timing and impact of our 
      reorganizations and other cost reduction initiatives. 
 
   -- The ability to effectively develop and expand our labour force, including 
      our sales, marketing, support and product and technology operations, in 
      each case both domestically and internationally, but particularly in our 
      growth engines. 
 
   -- Our ability to manage customer churn. 
 
   -- Our ability to manage requests for subscription pauses, customer 
      discounts and payment deferral requests. 
 
   -- Assumptions as to foreign exchange rates and interest rates, including 
      inflation. 
 
   -- Share-based compensation declining as a percentage of revenue over time. 
 
   -- Gross margin being within a range of 42-45% over time. 
 
   -- Seasonal trends of our key verticals being in line with our expectations 
      and the resulting impact on our GTV and transaction-based revenues. 

Our financial outlook does not give effect to the potential impact of acquisitions, divestitures or other strategic transactions that may be announced or closed after the date hereof. Many factors may cause actual results, level of activity, performance or achievements to differ materially from those expressed or implied by such targets, including risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operation and under "Risk Factors" in our most recent Annual Information Form. In particular, our long-term targets are subject to risks and uncertainties related to:

   -- Our ability to execute on our growth strategy focused on retail customers 
      in North America and hospitality customers Europe and our strategies for 
      customers in other geographies and verticals. 
 
   -- The Russian invasion of Ukraine and reactions thereto. 
 
   -- The Israel-Hamas war and reactions thereto. 
 
   -- Uncertainty and changes as a result of elections and changes in 
      administrations in the U.S., Canada and Europe (including the impacts of 
      tariffs, trade wars, other trade conditions or protective government 
      actions). 
 
   -- Supply chain risk and the impact of shortages in the supply chain on our 
      merchants. 
 
   -- Macroeconomic factors affecting small and medium-sized businesses, 
      including inflation, changes in interest rates and consumer spending 
      trends. 
 
   -- Instability in the banking sector. 
 
   -- Any pandemic or global health crisis or certain natural disasters. 
 
   -- Our ability to manage the impact of foreign currency fluctuations on our 
      revenues and results of operations, including the use of hedging. 
 
   -- Our ability to implement our growth strategy and the impact of 
      competition. 
 
   -- Our inability to attract and retain customers, including among high GTV 
      customers or customers in our growth engines. 
 
   -- Our inability to increase customer sales. 
 
   -- Our ability to successfully execute our pricing and packaging 
      initiatives. 
 
   -- The substantial investments and expenditures required in the foreseeable 
      future to expand our business, including over $50 million incremental 
      investment in our product and technology roadmap in Fiscal 2026. 
 
   -- Our liquidity and capital resources, including our ability to secure debt 
      or equity financing on satisfactory terms. 
 
   -- Our ability to increase scale and operating leverage. 
 
   -- Our inability to continue to increase adoption of our payments solutions, 
      including our initiative to sell our POS and payments solutions as one 
      unified platform. 
 
   -- Risks relating to our merchant cash advance program. 
 
   -- Our ability to continue offering merchant cash advances and scaling our 
      merchant cash advance program in line with our expectations. 
 
   -- Our ability to further monetize our Lightspeed NuORDER offering. 
 
   -- Our reliance on a small number of cloud service providers and suppliers 
      for parts of the technology in our payments solutions. 
 
   -- Our ability to improve and enhance the functionality, performance, 
      reliability, design, security and scalability of our platform. 
 
   -- Our ability to prevent and manage information security breaches or other 
      cyber-security threats. 
 
   -- Our ability to compete and satisfactorily price our solutions in a highly 
      fragmented and competitive market. 
 
   -- Strategic relations with third parties, including our reliance on 
      integration of third-party payment processing solutions. 
 
   -- Our ability to maintain sufficient levels of hardware inventory including 
      any impacts resulting from tariffs, trade wars or supply chain 
      disruptions. 
 
   -- Our ability to manage and maintain integrations between our platform and 
      certain third-party platforms. 
 
   -- Compatibility of our solutions with third-party applications and systems. 
 
   -- Changes to technologies on which our platform is reliant. 
 
   -- Our ability to effectively incorporate artificial intelligence solutions 
      into our business and operations. 
 
   -- Our ability to obtain, maintain and protect our intellectual property. 
 
   -- Risks relating to our international operations, sales and use of our 
      platform in various countries. 
 
   -- Seasonality in our business and in the business of our customers. 
 
   -- Pending and threatened litigation and regulatory compliance. 
 
   -- Any external stakeholder activism. 
 
   -- Changes in tax laws and their application. 
 
   -- Our ability to expand our sales capability (including employing over 150 
      outbound and field sales personnel in our growth engines by the end of 
      Fiscal 2026) and maintain our customer service levels and reputation. 
 
   -- Our ability to execute on our reorganizations and cost reduction 
      initiatives. 
 
   -- Our ability to successfully make future investments in our business 
      through capital expenditures. 
 
   -- Our ability to successfully execute our capital allocation strategies, 
      including our share repurchase initiatives. 
 
   -- Gross profit and operating expenses being measures determined in 
      accordance with IFRS Accounting Standards, and the fact that such 
      measures may be affected by unusual, extraordinary, or non-recurring 
      items, or by items which do not otherwise reflect operating performance 
      or which hinder period-to-period comparisons. 
 
   -- Any potential acquisitions, divestitures or other strategic opportunities, 
      some of which may be material in size or result in significant 
      integration difficulties or expenditures, or otherwise impact our ability 
      to achieve our long term targets on our intended timeline or at all. 

See also the section entitled "Forward-Looking Statements" in this press release

About Lightspeed

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe and Asia Pacific, the Company serves retail, hospitality and golf businesses in over 100 countries.

For more information, please visit: www.lightspeedhq.com

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Non-IFRS Measures and Ratios

The information presented herein includes certain non-IFRS financial measures such as "Adjusted EBITDA", "Adjusted Income", "Adjusted Free Cash Flow", "Non-IFRS gross profit", "Non-IFRS general and administrative expenses", "Non-IFRS research and development expenses", "Non-IFRS sales and marketing expenses", "Total revenue at constant currency", "Subscription revenue at constant currency", "Transaction-based revenue at constant currency", and "Subscription and transaction-based revenue at constant currency" and certain non-IFRS ratios such as "Adjusted Income per Share - Basic and Diluted", "Non-IFRS gross profit as a percentage of revenue", "Non-IFRS general and administrative expenses as a percentage of revenue", "Non-IFRS research and development expenses as a percentage of revenue", "Non-IFRS sales and marketing expenses as a percentage of revenue", "Total revenue growth at constant currency", "Subscription revenue growth at constant currency", "Transaction-based revenue growth at constant currency", and "Subscription and transaction-based revenue growth at constant currency". These measures and ratios are not recognized measures and ratios under IFRS and do not have a standardized meaning prescribed by IFRS and are therefore unlikely to be comparable to similar measures and ratios presented by other companies. Rather, these measures and ratios are provided as additional information to complement those IFRS measures and ratios by providing further understanding of our results of operations from management's perspective. Accordingly, these measures and ratios should not be considered in isolation nor as a substitute for analysis of our financial information reported under IFRS. These non-IFRS measures and ratios are used to provide investors with supplemental measures and ratios of our operating performance and liquidity and thus highlight trends in our core business that may not otherwise be apparent when relying solely on IFRS measures and ratios. We also believe that securities analysts, investors and other interested parties frequently use non-IFRS measures and ratios in the evaluation of issuers. Our management also uses non-IFRS measures and ratios in order to facilitate operating performance comparisons from period to period, to prepare operating budgets and forecasts and to determine components of management compensation. During the fiscal year ended March 31, 2025, the Company added the new non-IFRS measures: "Total revenue at constant currency", "Subscription revenue at constant currency", "Transaction-based revenue at constant currency", and "Subscription and transaction-based revenue at constant currency", and the new non-IFRS ratios: "Total revenue growth at constant currency", "Subscription revenue growth at constant currency", "Transaction-based revenue growth at constant currency", and "Subscription and transaction-based revenue growth at constant currency".

"Adjusted EBITDA" is defined as net loss excluding interest, taxes, depreciation and amortization, or EBITDA, as adjusted for share-based compensation and related payroll taxes, compensation expenses relating to acquisitions completed, foreign exchange gains and losses, transaction-related costs, restructuring, litigation provisions and goodwill impairment. We believe that Adjusted EBITDA provides a useful supplemental measure of the Company's operating performance, as it helps illustrate underlying trends in our business that could otherwise be masked by the effect of the income or expenses that are not indicative of the core operating performance of our business.

"Adjusted Income" is defined as net loss excluding amortization of intangibles, as adjusted for share-based compensation and related payroll taxes, compensation expenses relating to acquisitions completed, transaction-related costs, restructuring, litigation provisions, deferred income tax expense (recovery) and goodwill impairment. We use this measure as we believe excluding amortization of intangibles and certain other non-cash or non-operational expenditures provides a helpful supplementary indicator of our business performance as it allows for more accurate comparability across periods.

"Adjusted Income per Share - Basic and Diluted" is defined as Adjusted Income divided by the weighted average number of common shares (basic and diluted). We use Adjusted Income per Share - Basic and Diluted to provide a helpful supplemental indicator of the performance of our business on a per share (basic and diluted) basis.

"Adjusted Free Cash Flow" is defined as cash flows from (used in) operating activities as adjusted for the payment of amounts related to capitalized internal development costs, the payment of amounts related to acquiring property and equipment and certain cash inflows and outflows associated with merchant cash advances. We use this measure as we believe including or excluding certain inflows and outflows provides a helpful supplemental indicator to investors of the Company's ability to generate cash flows.

"Non-IFRS gross profit" is defined as gross profit as adjusted for share-based compensation and related payroll taxes. We use this measure as we believe excluding share-based compensation and related payroll taxes provides a helpful supplemental indicator to investors on our business performance in regard to the Company's performance and profitability.

"Non-IFRS gross profit as a percentage of revenue" is calculated by dividing our Non-IFRS gross profit by our total revenue. We use this ratio as we believe excluding share-based compensation and related payroll taxes provides a helpful supplemental indicator to investors on our business performance in regard to the Company's performance and profitability.

"Non-IFRS general and administrative expenses" is defined as general and administrative expenses as adjusted for share-based compensation and related payroll taxes, transaction-related costs and litigation provisions. We use this measure as we believe excluding certain charges provides a helpful supplemental indicator to investors on our operating expenditures.

"Non-IFRS general and administrative expenses as a percentage of revenue" is calculated by dividing our Non-IFRS general and administrative expenses by our total revenue. We use this ratio as we believe excluding certain charges provides a helpful supplemental indicator to investors on our operating expenditures.

"Non-IFRS research and development expenses" is defined as research and development expenses as adjusted for share-based compensation and related payroll taxes. We use this measure as we believe excluding share-based compensation and related payroll taxes provides a helpful supplemental indicator to investors on our operating expenditures.

"Non-IFRS research and development expenses as a percentage of revenue" is calculated by dividing our Non-IFRS research and development expenses by our total revenue. We use this ratio as we believe excluding share-based compensation and related payroll taxes provides a helpful supplemental indicator to investors on our operating expenditures.

"Non-IFRS sales and marketing expenses" is defined as sales and marketing expenses as adjusted for share-based compensation and related payroll taxes. We use this measure as we believe excluding share-based compensation and related payroll taxes provides a helpful supplemental indicator to investors on our operating expenditures.

"Non-IFRS sales and marketing expenses as a percentage of revenue" is calculated by dividing our Non-IFRS sales and marketing expenses by our total revenue. We use this ratio as we believe excluding share-based compensation and related payroll taxes provides a helpful supplemental indicator to investors on our operating expenditures.

"Total revenue at constant currency" means total revenue adjusted for the impact of foreign currency exchange fluctuations. Current total revenue in currencies other than US dollars is converted into US dollars using the average monthly exchange rates from the corresponding months in the prior fiscal year rather than the actual exchange rates in effect during the current period. We believe this measure provides a helpful supplemental indicator on comparable total revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

"Total revenue growth at constant currency" means the year-over-year change in total revenue at constant currency divided by reported total revenue in the prior period. We believe this ratio provides a helpful supplemental indicator on comparable total revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

"Subscription revenue at constant currency" means subscription revenue adjusted for the impact of foreign currency exchange fluctuations. Current subscription revenue in currencies other than US dollars is converted into US dollars using the average monthly exchange rates from the corresponding months in the prior fiscal year rather than the actual exchange rates in effect during the current period. We believe this measure provides a helpful supplemental indicator on comparable subscription revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

"Subscription revenue growth at constant currency" means the year-over-year change in subscription revenue at constant currency divided by reported subscription revenue in the prior period. We believe this ratio provides a helpful supplemental indicator on comparable subscription revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

"Transaction-based revenue at constant currency" means transaction-based revenue adjusted for the impact of foreign currency exchange fluctuations. Current transaction-based revenue in currencies other than US dollars is converted into US dollars using the average monthly exchange rates from the corresponding months in the prior fiscal year rather than the actual exchange rates in effect during the current period. We believe this measure provides a helpful supplemental indicator on comparable transaction-based revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

"Transaction-based revenue growth at constant currency" means the year-over-year change in transaction-based revenue at constant currency divided by reported transaction-based revenue in the prior period. We believe this ratio provides a helpful supplemental indicator on comparable transaction-based revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

"Subscription and transaction-based revenue at constant currency" means subscription and transaction-based revenue adjusted for the impact of foreign currency exchange fluctuations. Current subscription and transaction-based revenue in currencies other than US dollars is converted into US dollars using the average monthly exchange rates from the corresponding months in the prior fiscal year rather than the actual exchange rates in effect during the current period. We believe this measure provides a helpful supplemental indicator on comparable subscription and transaction-based revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

"Subscription and transaction-based revenue growth at constant currency" means the year-over-year change in subscription and transaction-based revenue at constant currency divided by reported subscription and transaction-based revenue in the prior period. We believe this ratio provides a helpful supplemental indicator on comparable subscription and transaction-based revenue growth by removing the effect of changes in foreign currency exchange rates year-over-year to aid investors to better understand our performance.

See the financial tables below for a reconciliation of the non-IFRS measures and ratios.

Key Performance Indicators

We monitor the following key performance indicators to help us evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions. These key performance indicators are also used to provide investors with supplemental measures of our operating performance and thus highlight trends in our core business that may not otherwise be apparent when relying solely on IFRS measures and ratios. We also believe that securities analysts, investors and other interested parties frequently use industry metrics in the evaluation of issuers. Our key performance indicators may be calculated in a manner different than similar key performance indicators used by other companies.

Average Revenue Per User. "Average Revenue Per User" or "ARPU" represents the total subscription revenue and transaction-based revenue of the Company in the period divided by the number of Customer Locations of the Company in the period. We use this measure as we believe it provides a helpful supplemental indicator of our progress in growing the revenue that we derive from our customer base. For greater clarity, the number of Customer Locations of the Company in the period is calculated by taking the average number of Customer Locations throughout the period.

Customer Locations. "Customer Location" means a billing merchant location for which the term of services has not ended, or with which we are negotiating a renewal contract, and, in the case of NuORDER, a brand with a direct or indirect paid subscription for which the term of services has not ended or in respect of which we are negotiating a subscription renewal. A single unique customer can have multiple Customer Locations including physical and eCommerce sites (this has changed prospectively as detailed below) and in the case of NuORDER, multiple subscriptions. We use this measure as we believe that our ability to increase the number of Customer Locations with a high GTV per year and the number of retail Customer Locations in North America and hospitality Customer Locations in Europe served by our platform is an indicator of our success in terms of market penetration and growth of our business. A Customer Location's GTV per year is calculated by annualizing the GTV for the months in which the Customer Location was actively processing in the last twelve months.

As our POS and eCommerce solutions are packaged as a single omnichannel product, we believe the distinction between physical sites and eCommerce sites has become less meaningful. As such, in respect of periods ending after March 31, 2025, Customer Locations will no longer be calculated to include eCommerce sites and the definition of Customer Locations will be updated as follows: Customer Location means a billing merchant location for which the term of services has not ended, or in respect of which we are negotiating a renewal contract, and, in the case of NuORDER, a brand with a direct or indirect paid subscription for which the term of services has not ended or in respect of which we are negotiating a subscription renewal. A single unique customer can only have multiple Customer Locations if it has multiple physical sites and in the case of NuORDER, multiple subscriptions. Subscription revenue and transaction-based revenue attributable to standalone eCommerce sites is excluded from ARPU. For additional details, refer to the Customer Locations Reconciliation table at the end of this press release.

Gross Payment Volume. "Gross Payment Volume" or "GPV" means the total dollar value of transactions processed, excluding amounts processed through the NuORDER solution, in the period through our payments solutions in respect of which we act as the principal in the arrangement with the customer, net of refunds, inclusive of shipping and handling, duty and value-added taxes. We use this measure as we believe that growth in our GPV demonstrates the extent to which we have scaled our payments solutions. As the number of Customer Locations using our payments solutions grows, particularly those with a high GTV, we will generate more GPV and see higher transaction-based revenue. We have excluded amounts processed through the NuORDER solution from our GPV because they represent business-to-business volume rather than business-to-consumer volume and we do not currently have a robust payments solution for business-to-business volume. Some of our brands can accept certain payments from retailers in certain of our geographies, and we may in the future include such volume in GPV once we have further developed our payments solution for business-to-business volume.

Gross Transaction Volume. "Gross Transaction Volume" or "GTV" means the total dollar value of transactions processed through our cloud-based software-as-a-service platform, excluding amounts processed through the NuORDER solution, in the period, net of refunds, inclusive of shipping and handling, duty and value-added taxes. We use this measure as we believe GTV is an indicator of the success of our customers and the strength of our platform. GTV does not represent revenue earned by us. We have excluded amounts processed through the NuORDER solution from our GTV because they represent business-to-business volume rather than business-to-consumer volume and we do not currently have a robust payments solution for business-to-business volume. Some of our brands can accept certain payments from retailers in certain of our geographies, and we may in the future include such volume in GTV once we have further developed our payments solution for business-to-business volume.

Gross Transaction Volume at constant currency. "Gross Transaction Volume at constant currency" or "GTV at constant currency" means GTV adjusted for the impact of foreign currency exchange fluctuations. Current GTV for currencies other than US dollars is converted into US dollars using the average monthly exchange rates from the corresponding months in the prior fiscal year rather than the actual exchange rates in effect during the current period. We use this measure as we believe GTV at constant currency provides a helpful supplemental indicator of the success of our customers and strength of our platform, without the effect of changes in foreign currency exchange rates year-over-year.

Forward-Looking Statements

This news release contains "forward-looking information" and "forward-looking statements" (collectively, "forward-looking information") within the meaning of applicable securities laws. Forward looking information may relate to our financial outlook (including revenue, gross profit and Adjusted EBITDA), and anticipated events or results and may include information regarding our financial position, business strategy, growth strategies, addressable markets, budgets, operations, financial results, taxes, dividend and capital allocation policy (including share repurchase initiatives), plans and objectives. Particularly, information regarding: our expectations of future results, performance, achievements, prospects or opportunities or the markets in which we operate; macroeconomic conditions such as inflationary pressures, interest rates, the international trade environment and related restrictions or disputes, and global economic uncertainty; our expectations regarding the costs, timing and impact of reorganizations and cost reduction initiatives and personnel changes; our expectations regarding our growth strategy focused on retail customers in North America and hospitality customers in Europe and our strategies for customers in other geographies and verticals; geopolitical instability, terrorism, war and other global conflicts such as the Russian invasion of Ukraine and the Israel-Hamas war; and expectations regarding industry and consumer spending trends, our growth rates, the achievement of advances in and expansion of our platform, our focus on complex, high GTV customers, our revenue and the revenue generation potential of our payment-related and other solutions, the impact of our decision to sell our POS and payments solutions as one unified platform, our pricing and packaging initiatives; our gross margins and future profitability, acquisition, investment or divestiture outcomes and synergies, the impact of any further goodwill impairments, the impact of pending and threatened litigation, the impact of any external stakeholder activism, the impact of foreign currency fluctuations and the use of hedging on our results of operations, our business plans and strategies and our competitive position in our industry, is forward-looking information.

In some cases, forward-looking information can be identified by the use of forward-looking terminology such as "plans", "targets", "expects" or "does not expect", "is expected", "an opportunity exists", "budget", "scheduled", "estimates", "suggests", "outlook", "forecasts", "projection", "prospects", "strategy", "intends", "anticipates" or "does not anticipate", "believes", or variations of such words and phrases or statements that certain actions, events or results "may", "could", "would", "might", "will", "will be taken", "occur" or "be achieved", the negative of these terms and similar terminology. In addition, any statements that refer to expectations, intentions, projections or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates and projections regarding future events or circumstances.

Forward-looking information is necessarily based on a number of opinions, estimates and assumptions that we considered appropriate and reasonable as of the date of such forward-looking information. Forward-looking information is subject to known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking information, including the risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operations, under "Risk Factors" in our most recent Annual Information Form, and in our other filings with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission, all of which are available under our profiles on SEDAR+ at www.sedarplus.com and on EDGAR at www.sec.gov.

Although we have attempted to identify important risk factors that could cause actual results to differ materially from those contained in forward-looking information, there may be other risk factors not presently known to us or that we presently believe are not material that could also cause actual results or future events to differ materially from those expressed in such forward-looking information. You should not place undue reliance on forward-looking information, which speaks only as of the date made. The forward-looking information contained in this news release represents our expectations as of the date hereof (or as of the date they are otherwise stated to be made), and are subject to change after such date. However, we disclaim any intention or obligation or undertaking to update or revise any forward-looking information whether as a result of new information, future events or otherwise, except as required under applicable securities laws. All of the forward-looking information contained in this news release is expressly qualified by the foregoing cautionary statements.

 
Condensed Consolidated Statements of Loss and Comprehensive Loss (expressed 
in thousands of US dollars, except number of shares and per share amounts) 
 
                                Three months ended         Fiscal year ended 
                                         March 31,                 March 31, 
                          ------------------------  ------------------------ 
                                 2025         2024         2025         2024 
Revenues                            $            $            $            $ 
Subscription                   87,858       81,348      344,772      322,000 
Transaction-based             157,809      138,994      697,273      545,470 
Hardware and other              7,752        9,874       34,781       41,800 
                          -----------  -----------  -----------  ----------- 
 
Total revenues                253,419      230,216    1,076,826      909,270 
                          -----------  -----------  -----------  ----------- 
 
Direct cost of revenues 
Subscription                   16,852       18,508       70,753       77,585 
Transaction-based             112,743       98,293      505,631      390,522 
Hardware and other             11,984       13,715       50,237       55,913 
                          -----------  -----------  -----------  ----------- 
 
Total direct cost of 
 revenues                     141,579      130,516      626,621      524,020 
                          -----------  -----------  -----------  ----------- 
 
Gross profit                  111,840       99,700      450,205      385,250 
                          -----------  -----------  -----------  ----------- 
 
Operating expenses 
General and 
 administrative                22,577       22,540      115,139      103,742 
Research and development       30,196       27,625      120,335      129,416 
Sales and marketing            58,081       57,804      234,844      234,290 
Depreciation of property 
 and equipment                  1,622        1,790        7,339        6,634 
Depreciation of 
 right-of-use assets            1,239        2,418        5,220        7,946 
Foreign exchange loss 
 (gain)                         (668)          501          594          882 
Acquisition-related 
 compensation                     157           --          366        3,105 
Amortization of 
 intangible assets             20,820       22,882       88,432       95,048 
Restructuring                   1,430        5,422       17,503        7,206 
Goodwill impairment           556,440           --      556,440           -- 
                          -----------  -----------  -----------  ----------- 
 
Total operating expenses      691,894      140,982    1,146,212      588,269 
                          -----------  -----------  -----------  ----------- 
 
Operating loss              (580,054)     (41,282)    (696,007)    (203,019) 
 
Net interest income             8,401       10,524       36,498       42,531 
                          -----------  -----------  -----------  ----------- 
 
Loss before income taxes    (571,653)     (30,758)    (659,509)    (160,488) 
                          -----------  -----------  -----------  ----------- 
 
Income tax expense 
(recovery) 
Current                         4,136        1,680        7,496        3,799 
Deferred                          154          102          191        (323) 
                          -----------  -----------  -----------  ----------- 
 
Total income tax expense        4,290        1,782        7,687        3,476 
                          -----------  -----------  -----------  ----------- 
 
Net loss                    (575,943)     (32,540)    (667,196)    (163,964) 
                          -----------  -----------  -----------  ----------- 
 
Other comprehensive 
income (loss) 
 
Items that may be 
reclassified to net 
loss 
Foreign currency 
 differences on 
 translation of foreign 
 operations                     2,930      (3,164)        (732)      (1,302) 
Change in net unrealized 
 gain (loss) on cash 
 flow hedging 
 instruments, net of 
 tax                            1,082        $(544.SI)$      (2,685)          314 
                          -----------  -----------  -----------  ----------- 
 
Total other 
 comprehensive income 
 (loss)                         4,012      (3,708)      (3,417)        (988) 
                          -----------  -----------  -----------  ----------- 
 
Total comprehensive loss    (571,931)     (36,248)    (670,613)    (164,952) 
                          -----------  -----------  -----------  ----------- 
 
Net loss per share -- 
 basic and diluted             (3.79)       (0.21)       (4.34)       (1.07) 
                          -----------  -----------  -----------  ----------- 
 
Weighted average number 
 of Common Shares -- 
 basic and diluted        152,106,608  154,863,581  153,676,514  153,765,412 
                          -----------  -----------  -----------  ----------- 
 
 
Condensed Consolidated Balance Sheets 
 (expressed in thousands of US dollars) 
 
                                                      As at 
                                             ------------------------ 
                                               March 31,    March 31, 
                                                    2025         2024 
Assets                                                 $            $ 
 
Current assets 
Cash and cash equivalents                        558,469      722,102 
Trade and other receivables                       53,077       62,284 
Merchant cash advances                           106,169       74,236 
Inventories                                       14,612       16,492 
Other current assets                              65,696       42,786 
                                             -----------  ----------- 
 
Total current assets                             798,023      917,900 
 
Lease right-of-use assets, net                    12,714       17,075 
Property and equipment, net                       17,102       20,496 
Intangible assets, net                           159,542      227,031 
Goodwill                                         797,962    1,349,235 
Other long-term assets                            40,562       42,865 
Deferred tax assets                                  298          552 
                                             -----------  ----------- 
 
Total assets                                   1,826,203    2,575,154 
                                             -----------  ----------- 
 
Liabilities and Shareholders' Equity 
 
Current liabilities 
Accounts payable and accrued liabilities          73,075       68,679 
Lease liabilities                                  5,654        6,942 
Income taxes payable                               1,540        1,709 
Deferred revenue                                  68,714       67,336 
                                             -----------  ----------- 
 
Total current liabilities                        148,983      144,666 
 
Deferred revenue                                   1,088          851 
Lease liabilities                                 11,319       16,269 
Other long-term liabilities                          562          967 
Deferred tax liabilities                             284           -- 
                                             -----------  ----------- 
 
Total liabilities                                162,236      162,753 
                                             -----------  ----------- 
 
Shareholders' equity 
Share capital                                  4,157,395    4,362,691 
Additional paid-in capital                       200,634      213,918 
Accumulated other comprehensive loss             (7,462)      (4,045) 
Accumulated deficit                          (2,686,600)  (2,160,163) 
                                             -----------  ----------- 
 
Total shareholders' equity                     1,663,967    2,412,401 
                                             -----------  ----------- 
 
Total liabilities and shareholders' equity     1,826,203    2,575,154 
                                             -----------  ----------- 
 
 
Condensed Consolidated Statements of Cash Flows 
 (expressed in thousands of US dollars) 
 
                                                 Fiscal year ended March 31, 
                                                 ----------------------------- 
                                                           2025           2024 
Cash flows from (used in) operating activities                $              $ 
Net loss                                              (667,196)      (163,964) 
Items not affecting cash and cash equivalents 
     Share-based acquisition-related 
      compensation                                           --          2,953 
     Amortization of intangible assets                   88,432         95,048 
     Depreciation of property and equipment and 
      lease right-of-use assets                          12,559         14,580 
     Deferred income tax expense (recovery)                 191          (323) 
     Share-based compensation expense                    55,605         74,913 
     Unrealized foreign exchange gain                     (290)          (116) 
     Goodwill impairment                                556,440             -- 
(Increase)/decrease in operating assets and 
increase/(decrease) in operating liabilities 
     Trade and other receivables                          8,913        (7,566) 
     Merchant cash advances                            (31,933)       (44,744) 
     Inventories                                          1,880        (3,653) 
     Other assets                                      (20,903)       (15,759) 
     Accounts payable and accrued liabilities             (892)          (194) 
     Income taxes payable                                 (169)        (5,210) 
     Deferred revenue                                     1,503        (1,133) 
     Other long-term liabilities                          (404)             32 
Net interest income                                    (36,498)       (42,531) 
                                                 --------------  ------------- 
 
Total operating activities                             (32,762)       (97,667) 
                                                 --------------  ------------- 
 
Cash flows from (used in) investing activities 
Additions to property and equipment                     (3,781)        (7,506) 
Additions to intangible assets                         (19,342)       (10,678) 
Acquisition of business, net of cash acquired           (7,513)             -- 
Interest income                                          38,678         44,134 
                                                 --------------  ------------- 
 
Total investing activities                                8,042         25,950 
                                                 --------------  ------------- 
 
Cash flows from (used in) financing activities 
Proceeds from exercise of stock options, net of 
 tax withholding for net share settlement                 2,231          2,144 
Share issuance costs                                         --          (106) 
Shares repurchased and cancelled                      (132,317)             -- 
Payment of lease liabilities and movement in 
 restricted lease deposits                              (8,410)        (8,227) 
Financing costs                                           (180)           (37) 
                                                 --------------  ------------- 
 
Total financing activities                            (138,676)        (6,226) 
                                                 --------------  ------------- 
 
Effect of foreign exchange rate changes on cash 
 and cash equivalents                                     (237)          (109) 
                                                 --------------  ------------- 
 
Net decrease in cash and cash equivalents 
 during the year                                      (163,633)       (78,052) 
 
Cash and cash equivalents -- Beginning of year          722,102        800,154 
                                                 --------------  ------------- 
 
Cash and cash equivalents -- End of year                558,469        722,102 
                                                 --------------  ------------- 
 
Income taxes paid                                         4,654          7,622 
 
 
Reconciliation from IFRS to Non-IFRS Results 
 Adjusted EBITDA 
 (expressed in thousands of US dollars) 
 
                                Three months ended     Fiscal year ended 
                                         March 31,             March 31, 
                              --------------------  -------------------- 
 
                                    2025      2024       2025       2024 
                                       $         $          $          $ 
 
Net loss                       (575,943)  (32,540)  (667,196)  (163,964) 
Share-based compensation and 
 related payroll taxes(1)         11,812     8,112     56,578     73,785 
Depreciation and 
 amortization(2)                  23,681    27,090    100,991    109,628 
Foreign exchange loss 
 (gain)(3)                         (668)       501        594        882 
Net interest income(2)           (8,401)  (10,524)   (36,498)   (42,531) 
Acquisition-related 
 compensation(4)                     157        --        366      3,105 
Transaction-related costs(5)          38     1,766      5,167      2,208 
Restructuring(6)                   1,430     5,422     17,503      7,206 
Goodwill impairment(7)           556,440        --    556,440         -- 
Litigation provisions(8)              98     2,782     12,055      7,470 
Income tax expense                 4,290     1,782      7,687      3,476 
                              ----------  --------  ---------  --------- 
 
Adjusted EBITDA                   12,934     4,391     53,687      1,265 
                              ----------  --------  ---------  --------- 
 
 
 
(1)  These expenses represent non-cash expenditures recognized in connection 
     with issued stock options and other awards under our equity incentive 
     plans to our employees and directors, and cash related payroll taxes 
     given that they are directly attributable to share-based compensation; 
     they can include estimates and are therefore subject to change. For the 
     three months and fiscal year ended March 31, 2025, share-based 
     compensation expense was $12,622 and $55,605, respectively (March 2024 - 
     expense of $10,415 and $72,918 excluding $1,995 of share-based 
     compensation expense acceleration that was classified as restructuring), 
     and related payroll taxes were a recovery of $810 and an expense of $973, 
     respectively (March 2024 - recovery of $2,303 and an expense of $867). 
     These amounts are included in direct cost of revenues, general and 
     administrative expenses, research and development expenses and sales and 
     marketing expenses (see note 8 of the audited annual consolidated 
     financial statements for additional details). These expenses exclude 
     share-based compensation classified as restructuring, which has been 
     included in the restructuring expense. 
(2)  In connection with the accounting standard IFRS 16 - Leases, for the 
     three months ended March 31, 2025, net loss includes depreciation of 
     $1,239 related to right-of-use assets, interest expense of $280 on lease 
     liabilities, and excludes an amount of $2,128 relating to rent expense 
     ($2,418, $314, and $1,844, respectively, for the three months ended March 
     31, 2024). For Fiscal 2025, net loss includes depreciation of $5,220 
     related to right-of-use assets, interest expense of $1,306 on lease 
     liabilities, and excludes an amount of $8,509 relating to rent expense 
     ($7,946, $1,211 and $7,814, respectively, for Fiscal 2024). 
(3)  These non-cash gains and losses relate to foreign exchange translation. 
(4)  These costs represent a portion of the consideration paid to acquired 
     businesses that is contingent upon the ongoing employment obligations for 
     certain key personnel of such acquired businesses, and/or on certain 
     performance criteria being achieved. 
(5)  These expenses relate to professional, legal, consulting, accounting, 
     advisory, and other fees relating to our public offerings and 
     acquisitions that would otherwise not have been incurred. These costs are 
     included in general and administrative expenses. 
(6)  Certain functions and the associated management structure were 
     reorganized to realize synergies and ensure organizational agility. 
     During Fiscal 2025, we announced and implemented reorganizations aimed at 
     streamlining the Company's operating model and aligning the organization 
     with its profitable growth strategy. The expenses associated with 
     reorganization initiatives were recorded as a restructuring charge (see 
     note 24 of the audited annual consolidated financial statements for 
     additional details). 
(7)  This amount represents a non-cash goodwill impairment charge in the three 
     months ended March 31, 2025 (see note 16 of the audited annual 
     consolidated financial statements for additional details). 
(8)  These amounts represent provisions taken, settlement amounts and other 
     costs, such as legal fees, incurred in respect of certain litigation 
     matters, net of amounts covered by insurance and indemnifications. These 
     amounts are included in general and administrative expenses (see note 24 
     of the audited annual consolidated financial statements for additional 
     details). 
 
 
Reconciliation from IFRS to Non-IFRS Results (continued) Adjusted Income 
and Adjusted Income per Share - Basic and Diluted (expressed in 
thousands of US dollars, except number of shares and per share amounts) 
 
                            Three months ended         Fiscal year ended 
                                     March 31,                 March 31, 
                      ------------------------  ------------------------ 
 
                             2025         2024         2025         2024 
                                $            $            $            $ 
 
Net loss                (575,943)     (32,540)    (667,196)    (163,964) 
Share-based 
 compensation and 
 related payroll 
 taxes(1)                  11,812        8,112       56,578       73,785 
Amortization of 
 intangible assets         20,820       22,882       88,432       95,048 
Acquisition-related 
 compensation(2)              157           --          366        3,105 
Transaction-related 
 costs(3)                      38        1,766        5,167        2,208 
Restructuring(4)            1,430        5,422       17,503        7,206 
Goodwill 
 impairment(5)            556,440           --      556,440           -- 
Litigation 
 provisions(6)                 98        2,782       12,055        7,470 
Deferred income tax 
 expense (recovery)           154          102          191        (323) 
                      -----------  -----------  -----------  ----------- 
 
Adjusted Income            15,006        8,526       69,536       24,535 
                      -----------  -----------  -----------  ----------- 
 
Weighted average 
 number of Common 
 Shares -- basic and 
 diluted(7)           152,106,608  154,863,581  153,676,514  153,765,412 
                      -----------  -----------  -----------  ----------- 
 
Net loss per share 
 -- basic and 
 diluted                   (3.79)       (0.21)       (4.34)       (1.07) 
Adjusted Income per 
 Share -- Basic and 
 Diluted                     0.10         0.06         0.45         0.16 
                      -----------  -----------  -----------  ----------- 
 
 
(1)  These expenses represent non-cash expenditures recognized in connection 
     with issued stock options and other awards under our equity incentive 
     plans to our employees and directors, and cash related payroll taxes 
     given that they are directly attributable to share-based compensation; 
     they can include estimates and are therefore subject to change. For the 
     three months and fiscal year ended March 31, 2025, share-based 
     compensation expense was $12,622 and $55,605, respectively (March 2024 - 
     expense of $10,415 and $72,918 excluding $1,995 of share-based 
     compensation expense acceleration that was classified as restructuring), 
     and related payroll taxes were a recovery of $810 and an expense of $973, 
     respectively (March 2024 - recovery of $2,303 and an expense of $867). 
     These amounts are included in direct cost of revenues, general and 
     administrative expenses, research and development expenses and sales and 
     marketing expenses (see note 8 of the audited annual consolidated 
     financial statements for additional details). These expenses exclude 
     share-based compensation classified as restructuring, which has been 
     included in the restructuring expense. 
(2)  These costs represent a portion of the consideration paid to acquired 
     businesses that is contingent upon the ongoing employment obligations for 
     certain key personnel of such acquired businesses, and/or on certain 
     performance criteria being achieved. 
(3)  These expenses relate to professional, legal, consulting, accounting, 
     advisory, and other fees relating to our public offerings and 
     acquisitions that would otherwise not have been incurred. These costs are 
     included in general and administrative expenses. 
(4)  Certain functions and the associated management structure were 
     reorganized to realize synergies and ensure organizational agility. 
     During Fiscal 2025, we announced and implemented reorganizations aimed at 
     streamlining the Company's operating model and aligning the organization 
     with its profitable growth strategy. The expenses associated with 
     reorganization initiatives were recorded as a restructuring charge (see 
     note 24 of the audited annual consolidated financial statements for 
     additional details). 
(5)  This amount represents a non-cash goodwill impairment charge in the three 
     months ended March 31, 2025 (see note 16 of the audited annual 
     consolidated financial statements for additional details). 
(6)  These amounts represent provisions taken, settlement amounts and other 
     costs, such as legal fees, incurred in respect of certain litigation 
     matters, net of amounts covered by insurance and indemnifications. These 
     amounts are included in general and administrative expenses (see note 24 
     of the audited annual consolidated financial statements for additional 
     details). 
(7)  For the three months and fiscal year ended March 31, 2025, because the 
     impact of including potentially-dilutive shares in the Weighted average 
     number of Common Shares - basic and diluted would not result in a change 
     in the Adjusted Income per Share - Basic and Diluted, the Weighted 
     average number of Common Shares - basic and diluted was not adjusted to 
     include the potentially-dilutive shares. 
 
 
Reconciliation from IFRS to Non-IFRS Results (continued) 
 Adjusted Free Cash Flow 
 (expressed in thousands of US dollars) 
 
                                 Three months ended    Fiscal year ended 
                                          March 31,            March 31, 
                               --------------------  ------------------- 
 
                                    2025       2024       2025      2024 
                                       $          $          $         $ 
 
Cash flows used in operating 
 activities                      (9,938)   (28,536)   (32,762)  (97,667) 
Capitalized internal 
 development costs(1)            (6,058)    (2,958)   (19,342)  (10,678) 
Additions to property and 
 equipment(2)                      (941)    (3,315)    (3,781)   (7,506) 
Merchant cash advances, 
 net(3)                            7,639     18,493     44,719    51,346 
                               ---------  ---------  ---------  -------- 
 
Adjusted Free Cash Flow          (9,298)   (16,316)   (11,166)  (64,505) 
                               ---------  ---------  ---------  -------- 
 
 
(1)  These amounts represent the cash outflow associated with capitalized 
     internal development costs. These amounts are included within the cash 
     flows from (used in) investing activities section of the audited annual 
     consolidated statements of cash flows. If these costs were not 
     capitalized as an intangible asset, they would be part of our cash flows 
     from (used in) operating activities. 
(2)  These amounts represent cash outflows associated with the purchase of 
     property and equipment. These amounts are included within the cash flows 
     from (used in) investing activities section of the audited annual 
     consolidated statements of cash flows. 
(3)  These amounts represent cash outflows, including the principal advanced, 
     and cash inflows, including the repayment of principal, in respect of 
     merchant cash advances. 
 
 
Reconciliation from IFRS to Non-IFRS Results (continued) 
 (In thousands of US dollars, except percentages) 
 
                                     Three months ended    Fiscal year ended 
                                              March 31,            March 31, 
                                   --------------------  ------------------- 
                                        2025       2024       2025      2024 
                                           $          $          $         $ 
Gross profit                         111,840     99,700    450,205   385,250 
% of revenue                          44.1 %     43.3 %     41.8 %    42.4 % 
add: Share-based compensation and 
 related payroll taxes(3)                670        976      3,323     6,188 
                                   ---------  ---------  ---------  -------- 
 
Non-IFRS gross profit(1)             112,510    100,676    453,528   391,438 
                                   ---------  ---------  ---------  -------- 
Non-IFRS gross profit as a 
 percentage of revenue(2)             44.4 %     43.7 %     42.1 %    43.0 % 
 
General and administrative 
 expenses                             22,577     22,540    115,139   103,742 
% of revenue                           8.9 %      9.8 %     10.7 %    11.4 % 
less: Share-based compensation 
 and related payroll taxes(3)          3,641        321     18,054    19,492 
less: Transaction-related 
 costs(4)                                 38      1,766      5,167     2,208 
less: Litigation provisions(5)            98      2,782     12,055     7,470 
                                   ---------  ---------  ---------  -------- 
 
Non-IFRS general and 
 administrative expenses(1)           18,800     17,671     79,863    74,572 
                                   ---------  ---------  ---------  -------- 
Non-IFRS general and 
 administrative expenses as a 
 percentage of revenue(2)              7.4 %      7.7 %      7.4 %     8.2 % 
 
Research and development expenses     30,196     27,625    120,335   129,416 
% of revenue                          11.9 %     12.0 %     11.2 %    14.2 % 
less: Share-based compensation 
 and related payroll taxes(3)          4,465      2,966     18,654    25,298 
                                   ---------  ---------  ---------  -------- 
 
Non-IFRS research and development 
 expenses(1)                          25,731     24,659    101,681   104,118 
                                   ---------  ---------  ---------  -------- 
Non-IFRS research and development 
 expenses as a percentage of 
 revenue(2)                           10.2 %     10.7 %      9.4 %    11.5 % 
 
Sales and marketing expenses          58,081     57,804    234,844   234,290 
% of revenue                          22.9 %     25.1 %     21.8 %    25.8 % 
less: Share-based compensation 
 and related payroll taxes(3)          3,036      3,849     16,547    22,807 
 
Non-IFRS sales and marketing 
 expenses(1)                          55,045     53,955    218,297   211,483 
                                   ---------  ---------  ---------  -------- 
Non-IFRS sales and marketing 
 expenses as a percentage of 
 revenue(2)                           21.7 %     23.4 %     20.3 %    23.3 % 
 
 
(1)  This is a Non-IFRS measure. See the section entitled "Non-IFRS Measures 
     and Ratios". 
(2)  This is a Non-IFRS ratio. See the section entitled "Non-IFRS Measures and 
     Ratios". 
(3)  These expenses represent non-cash expenditures recognized in connection 
     with issued stock options and other awards under our equity incentive 
     plans to our employees and directors, and cash related payroll taxes 
     given that they are directly attributable to share-based compensation; 
     they can include estimates and are therefore subject to change. For the 
     three months and fiscal year ended March 31, 2025, share-based 
     compensation expense was $12,622 and $55,605, respectively (March 2024 - 
     expense of $10,415 and $72,918 excluding $1,995 of share-based 
     compensation expense acceleration that was classified as restructuring), 
     and related payroll taxes were a recovery of $810 and an expense of $973, 
     respectively (March 2024 - recovery of $2,303 and an expense of $867). 
     These amounts are included in direct cost of revenues, general and 
     administrative expenses, research and development expenses and sales and 
     marketing expenses (see note 8 of the audited annual consolidated 
     financial statements for additional details). These expenses exclude 
     share-based compensation classified as restructuring, which has been 
     included in the restructuring expense. 
(4)  These expenses relate to professional, legal, consulting, accounting, 
     advisory, and other fees relating to our public offerings and 
     acquisitions that would otherwise not have been incurred. These costs are 
     included in general and administrative expenses. 
(5)  These amounts represent provisions taken, settlement amounts and other 
     costs, such as legal fees, incurred in respect of certain litigation 
     matters, net of amounts covered by insurance and indemnifications. These 
     amounts are included in general and administrative expenses (see note 24 
     of the audited annual consolidated financial statements for additional 
     details). 
 
 
Reconciliation from IFRS to Non-IFRS Results (continued) 
 Revenue and Revenue Growth at Constant Currency 
 (expressed in thousands of US dollars, except percentages) 
 
                                       Three months ended  Fiscal year ended 
                                           March 31, 2025     March 31, 2025 
                                       ------------------  ----------------- 
 
                                                        $                  $ 
Subscription revenue as reported                   87,858            344,772 
Subscription revenue growth rate                    8.0 %              7.1 % 
Foreign currency exchange impact on 
 subscription revenue(1)                            1,194                462 
                                       ------------------  ----------------- 
 
Subscription revenue at constant 
 currency(2)                                       89,052            345,234 
                                       ------------------  ----------------- 
Subscription revenue growth rate at 
 constant currency(3)                               9.5 %              7.2 % 
 
Transaction-based revenue as reported             157,809            697,273 
Transaction-based revenue growth rate              13.5 %             27.8 % 
Foreign currency exchange impact on 
 transaction-based revenue(1)                       1,897              2,293 
                                       ------------------  ----------------- 
 
Transaction-based revenue at constant 
 currency(2)                                      159,706            699,566 
                                       ------------------  ----------------- 
Transaction-based revenue growth rate 
 at constant currency(3)                           14.9 %             28.3 % 
 
Subscription and transaction-based 
 revenue as reported                              245,667          1,042,045 
Subscription and transaction-based 
 revenue growth rate                               11.5 %             20.1 % 
Foreign currency exchange impact on 
 subscription and transaction-based 
 revenue(1)                                         3,091              2,755 
                                       ------------------  ----------------- 
 
Subscription and transaction-based 
 revenue at constant currency(2)                  248,758          1,044,800 
                                       ------------------  ----------------- 
Subscription and transaction-based 
 revenue growth rate at constant 
 currency(3)                                       12.9 %             20.4 % 
 
Total revenue as reported                         253,419          1,076,826 
Total revenue growth rate                          10.1 %             18.4 % 
Foreign currency exchange impact on 
 total revenue(1)                                   3,242              2,734 
                                       ------------------  ----------------- 
 
Total revenue at constant currency(2)             256,661          1,079,560 
                                       ------------------  ----------------- 
Total revenue growth rate at constant 
 currency(3)                                       11.5 %             18.7 % 
 
                                       Three months ended  Fiscal year ended 
             Prior Year Comparables =      March 31, 2024     March 31, 2024 
                                       ------------------  ----------------- 
 
                                                        $                  $ 
Subscription revenue as reported                   81,348            322,000 
Transaction-based revenue as reported             138,994            545,470 
Subscription and transaction-based 
 revenue as reported                              220,342            867,470 
Total revenue as reported                         230,216            909,270 
 
 
(1)  Current revenue in currencies other than US dollars is converted into US 
     dollars using the average monthly exchange rates from the corresponding 
     months in the prior fiscal year rather than the actual exchange rates in 
     effect during the current period. We believe this measure provides a 
     helpful supplemental indicator on comparable revenue growth by removing 
     the effect of changes in foreign currency exchange rates year-over-year 
     to aid investors to better understand our performance. 
(2)  This is a Non-IFRS measure. See the section entitled "Non-IFRS Measures 
     and Ratios". 
(3)  This is a Non-IFRS ratio. See the section entitled "Non-IFRS Measures and 
     Ratios". 
 
 
Key Performance Indicators 
 GTV and GTV Growth at Constant Currency 
 (expressed in billions of US dollars, except percentages) 
 
                                                      Three 
                                                     months 
                                                      ended      Fiscal year 
                                                    March 31,    ended March 
                                                      2025          31, 2025 
                                                    ---------  ------------- 
 
                                                            $              $ 
Total GTV as reported                                    20.6           91.3 
GTV growth rate                                       (0.2) %          0.7 % 
Foreign currency exchange impact on GTV(1)                0.5            0.5 
                                                    ---------  ------------- 
 
GTV at constant currency                                 21.1           91.8 
GTV growth rate at constant currency                    1.8 %          1.3 % 
                                                    ---------  ------------- 
 
                                                      Three 
                                                     months 
                                        Prior Year    ended     Fiscal year 
                                       Comparables  March 31,   ended March 
                                                 =    2024       31, 2024 
                                                    ---------  ------------- 
 
                                                            $              $ 
Total GTV as reported                                    20.7           90.7 
 
 
(1)  Current GTV in currencies other than US dollars is converted into US 
     dollars using the average monthly exchange rates from the corresponding 
     months in the prior fiscal year rather than the actual exchange rates in 
     effect during the current period. We use this measure as we believe GTV 
     at constant currency provides a helpful supplemental indicator of the 
     success of our customers and strength of our platform, without the effect 
     of changes in foreign currency exchange rates year-over-year. 
 
 
Key Performance Indicators (continued) 
 Customer Locations Reconciliation 
 
                       Previous definition(1)    Revised definition(2) 
                           As at March 31,           As at March 31, 
                       ------------------------  ----------------------- 
                              2025         2024         2025        2024 
 
Average Revenue Per 
 User                        $489        $431        $545       $482 
Customer Locations     162,000     165,000     144,000     146,000 
 
 
(1)  When excluding Customer Locations attributable to the Ecwid eCommerce 
     standalone product, which Customer Locations carry a lower ARPU, the 
     monthly ARPU of our Customer Locations increased by 13% to approximately 
     $489 per Customer Location as at March 31, 2025 compared to approximately 
     $431 per Customer Location as at March 31, 2024. For greater clarity, the 
     number of Customer Locations of the Company in the period is calculated 
     by taking the average number of Customer Locations throughout the period. 
     Customer Location means a billing merchant location for which the term of 
     services has not ended, or with which we are negotiating a renewal 
     contract, and, in the case of NuORDER, a brand with a direct or indirect 
     paid subscription for which the term of services has not ended or in 
     respect of which we are negotiating a subscription renewal. A single 
     unique customer can have multiple Customer Locations including physical 
     and eCommerce sites (this has changed prospectively as detailed below) 
     and in the case of NuORDER, multiple subscriptions. We use this measure 
     as we believe that our ability to increase the number of Customer 
     Locations with a high GTV per year and the number of retail Customer 
     Locations in North America and hospitality Customer Locations in Europe 
     served by our platform is an indicator of our success in terms of market 
     penetration and growth of our business. Excluding Customer Locations 
     attributable to the Ecwid eCommerce standalone product, our Customer 
     Locations decreased from approximately 165,000 as at March 31, 2024 to 
     approximately 162,000 as at March 31, 2025 as we focus on retail Customer 
     Locations in North America and hospitality Customer Locations in Europe 
     as opposed to total Customer Locations. 
(2)  As our POS and eCommerce solutions are packaged as a single omnichannel 
     product, we believe the distinction between physical sites and eCommerce 
     sites has become less meaningful. As such, in respect of periods ending 
     after March 31, 2025, Customer Locations will no longer be calculated to 
     include eCommerce sites and the definition of Customer Locations will be 
     updated as follows: Customer Location means a billing merchant location 
     for which the term of services has not ended, or in respect of which we 
     are negotiating a renewal contract, and, in the case of NuORDER, a brand 
     with a direct or indirect paid subscription for which the term of 
     services has not ended or in respect of which we are negotiating a 
     subscription renewal. A single unique customer can only have multiple 
     Customer Locations if it has multiple physical sites and in the case of 
     NuORDER, multiple subscriptions. Subscription revenue and 
     transaction-based revenue attributable to standalone eCommerce sites is 
     excluded from ARPU. Under this new definition, Customer Locations as at 
     March 31, 2025 were approximately 144,000 compared to approximately 
     146,000 as at March 31, 2024 and the monthly ARPU of our Customer 
     Locations increased by 13% to approximately $545 as at March 31, 2025 
     compared to approximately $482 per Customer Location as at March 31, 
     2024. 
 

View original content to download multimedia:https://www.prnewswire.com/news-releases/lightspeed-announces-fourth-quarter-and-full-year-2025-financial-results-and-provides-outlook-for-fiscal-2026-302463015.html

SOURCE Lightspeed Commerce Inc.

 

(END) Dow Jones Newswires

May 22, 2025 07:00 ET (11:00 GMT)

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