American Airlines Highlights Enhanced Customer Experience Initiatives in Latest Podcast Episode

Reuters
23 May
American Airlines Highlights Enhanced Customer Experience Initiatives in Latest Podcast Episode

American Airlines Group Inc. has released the first episode of season 8 of their "Tell Me Why" podcast featuring a conversation between Chief Customer Officer Heather Garboden and Chief Communications Officer Ron DeFeo. The discussion focuses on the airline's renewed commitment to enhancing the customer experience, highlighting initiatives like new lounges, a redesigned mobile app, and complimentary Wi-Fi for AAdvantage® members, sponsored by AT&T. The episode is available for viewing on YouTube and major podcasting platforms. Unfortunately, the specific URL for the full interview was not provided in the available context.

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