PagerDuty Inc. has announced an extended strategic collaboration agreement with Amazon Web Services (AWS), building on their decade-plus relationship. This partnership integrates AWS's advanced AI capabilities, including the Amazon Q index, with PagerDuty's AI-first Operations Cloud. The collaboration aims to enhance operational resilience for over 6,000 joint customers by automating and orchestrating the incident management lifecycle, ensuring smooth digital operations and increased customer satisfaction. PagerDuty was recently recognized as the 2023 AWS Marketplace Partner of the Year in North America, highlighting the success of this partnership.
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