eGain Corporation has reported its financial results for the third quarter of fiscal 2025, ending March 31, 2025. The company announced a total revenue of $65.2 million for the first nine months, marking a 7% decrease compared to the previous year. For the third quarter, eGain recorded an adjusted EBITDA of $1.2 million, down from $2.3 million in the same period last year. In terms of net income, eGain achieved a GAAP net income of $1.4 million, or $0.05 per share, for the first nine months, a decrease from $6.3 million, or $0.20 per share, in the prior year. The non-GAAP net income was $3.3 million, or $0.12 per share, compared to $9.8 million, or $0.31 per share, year-over-year. Looking ahead, eGain has updated its financial guidance for fiscal 2025, ending June 30, 2025. The company has lowered its total revenue guidance range to $88.0 million to $88.5 million. However, it has increased its GAAP net income guidance to a range of $2.5 million to $3.0 million, or $0.09 to $0.10 per share, and its non-GAAP net income range to $5.1 million to $5.6 million, or $0.18 to $0.20 per share. In terms of business operations, eGain highlighted the launch of its AI Agent for Contact Center during the quarter, a solution designed to assist agents with real-time guidance using trusted knowledge and reasoning. The company also secured a significant expansion deal with a U.S. megabank. Additionally, eGain was recognized as an emerging leader by Gartner in the Emerging Market Quadrant for Generative AI Technologies. The company's total cash and cash equivalents stood at $68.7 million, a decline from $83.0 million in the previous year.