A representative from Jiangsu Quanding Petrochemical Co., Ltd., Mr. Xiao, recently raised an issue through the "Business Inquiry in Jiangsu" platform, stating that his company is facing operational difficulties due to an input invoice worth 2.45 million yuan. The core issue involves a timing conflict between the policy for activating the refined oil module and the issuance of the invoice. The company hopes that the issuer of the invoice—PetroChina Jiangsu Suqian Sales Branch—will reverse the invoice and reissue it after the refined oil module is activated.

Jiangsu Quanding Petrochemical Co., Ltd. was established in August 2021 and is located in Lianyungang City. Its main business involves the processing of petroleum, coal, and other fuels. From September to December 2021, before completing the procedures to activate its refined oil module, the company engaged in business cooperation with PetroChina Suqian Sales Branch, purchasing refined oil products three times and receiving corresponding invoices totaling 2.45 million yuan.

However, according to Lianyungang's hazardous chemicals management policy, companies are not allowed to have records of refined oil invoice inflows before activating the refined oil module. Mr. Xiao stated, "I was not previously aware of this policy. This policy has directly resulted in our company being unable to activate the refined oil module, issue invoices to downstream customers, leading to customer complaints and financial losses, and affecting the company's daily operations."

Currently, the only solution is to first reverse the 2.45 million yuan invoice and reissue it after Jiangsu Quanding Petrochemical Co., Ltd. activates its refined oil module. Between 2022 and 2025, Mr. Xiao communicated with PetroChina Suqian Sales Branch, but staff believed the issued invoices were correct and did not agree to a reversal. He then consulted the Suqian tax authorities and learned that invoice reversal is possible, but the process is complicated and requires the agreement and cooperation of PetroChina Suqian Sales Branch.

Now, five years after the invoice was issued, can Mr. Xiao's request for a reversal be fulfilled? On March 19, reporters contacted PetroChina Suqian Sales Branch. After understanding the situation, staff indicated that reversing the invoice requires submitting a series of documents, including a written application from Jiangsu Quanding Petrochemical Co., Ltd. explaining the reason for the reversal, signed by the legal representative and stamped with the company seal, along with business license and other relevant company materials. Additionally, proof from the relevant local authorities in Lianyungang confirming that the company has not activated its refined oil module must be provided.

Finally, the staff stated, "Once Mr. Xiao submits all these materials, we will report to management and explain the situation to the Suqian tax authorities. Only then can the issued invoice be reversed." After receiving the message, Mr. Xiao expressed that he would prepare the required materials as instructed.