In recent years, the Trade Union Council of Yannan High-tech Zone in Yancheng City has consistently focused on its core mission of "serving employees and uniting hearts and minds." By deepening its work in employee services and leveraging brand development, smart technology, and precision targeting, the union has made continuous efforts in building service hubs, safeguarding rights, enhancing skills, and providing humane care. This has resulted in the establishment of a comprehensive, multi-level employee service system, making the union the most reliable support and warmest harbor for the broad workforce. By February 2026, ten "Xingfu Yan · Chengnan Yi" union service stations had been built and put into operation throughout the zone, with smart stations accounting for 90% of the total. These stations cumulatively served 100,000 person-times annually, with employee satisfaction consistently remaining above 95%, demonstrating tangible results in the union's work for the new era.

The construction of service stations, such as the one at Nanjing Eagle, has been upgraded and expanded, weaving a denser network of employee services. For the past five years, adhering to the principle of "wherever employees are, services follow," the Yannan High-tech Zone Trade Union Council has continuously optimized the layout of its service stations with the goal of creating a "15-minute service circle," prioritizing coverage in industrial parks, commercial hubs, and other employee-dense areas. From the opening of the Big Data Industrial Park station in 2023, to the establishment of the city's first container-style mobile station, "Tongyu River Station," in 2024, and the launch of the Baolong and Nanjing Eagle stations in October 2025, the development of these stations has evolved from fixed locations to mobile outreach, and from basic provisions to smart upgrades. Currently, the zone's "24/7 non-stop" smart union stations feature real-time data monitoring and remote maintenance, increasing usage efficiency by 37% compared to traditional stations. They have become a "shelter from the storm" for outdoor workers and a "warm nest" for corporate employees. The exclusive IP形象 "Union Pal" represents various professions including delivery personnel, lawyers, and volunteers, becoming a vivid symbol of the union's service and rights protection efforts.

Efforts have been made in both hardware and software to solidify the foundation of warm services. Over the past five years, the Union Council has consistently increased funding, focusing on "upgrading standards and universal sharing" to ensure comprehensive and high-quality hardware facilities in all stations. Each station is equipped with cooking appliances like microwaves, rice cookers, water dispensers, and double-door refrigerators. Basic amenities such as charging stations and air conditioning/heating units are fully provided. Health protection equipment, including blood pressure monitors and automated external defibrillators (AEDs), safeguards workers' well-being. Office equipment like WiFi, computers, and printers meets diverse employee needs, truly achieving the goal of "a place to drink when thirsty, rest when tired, heat meals when cold, and seek advice when needed." In terms of software management, a "dedicated personnel, real-time response" mechanism has been established, with simultaneous online and offline monitoring. Dedicated service staff provide guidance and assistance with equipment. A real-time monitoring system enables prompt troubleshooting of facility issues and continuous optimization of service processes, ensuring that every employee who enters a station experiences meticulous and warm service.

Specialized services are precisely targeted to meet the diverse needs of employees. For five years, using the union stations as core platforms, the Union Council has developed the "Care Through the Seasons" service brand, creating a regular service cycle: providing jobs in spring, delivering cool relief in summer, offering educational support in autumn, and conveying warmth in winter. In spring, job-matching platforms are set up to facilitate precise employment. Summer sees upgraded cooling facilities with unlimited supplies of bottled water and mung bean soup. Autumn involves educational assistance programs, bringing hope to the children of employees in need. Winter includes visits and慰问 for disadvantaged groups, conveying care from the Party and the union. Catering to different employee groups, a targeted service matrix of "one group, one brand; one brand, one characteristic" has been built. The "Courier Hub" offers one-stop services for workers in new forms of employment, solving the "four difficulties" of outdoor work. The "Skills Refueling Station" offers micro-courses in areas like electrical work, CNC, and e-commerce, helping industrial workers advance their careers. The "Carnation" service brand, complete with nursing rooms and counseling spaces, regularly holds health lectures and professional etiquette training for female employees, supporting their all-round development.

The union simultaneously focuses on rights protection and spiritual empowerment, gathering strength for progress and development. For five years, safeguarding the legitimate rights and interests of employees has been a top priority for the Yannan High-tech Zone Trade Union Council. It has actively promoted collective bargaining. The successful outcome of collective negotiations implemented at Jiangsu Suhua Technology Co., Ltd. in December 2025, which addressed attendance systems, labor protection, and performance assessments, became a model for building harmonious labor relations. Weekly sessions with legal advisors and psychological counselors are held at the stations, offering legal咨询, dispute mediation, and psychological support, shifting the service model from passive to proactive outreach. Furthermore, the union vigorously promotes the spirit of model workers, labor, and craftsmanship. By May 2025, the zone had produced one National Advanced Worker, 10 Provincial Model Workers, 57 Municipal Model Workers, and 42 District Model Workers. Innovation studios led by model workers and artisans have become important platforms for tackling technical challenges and converting achievements. The "Model Figures Digital Kiosk" and "Honors Corridor" help popularize the spirit of craftsmanship. Additionally, initiatives like the "Legal Protection for Growth" action, the "Golden Autumn助学" program, and the "Tongxin Childcare Service" have built a "bridge of care" for employees' children.

Five years of cultivation have yielded substantial results, and with unwavering初心, the journey continues. Taking its five-year development as a new starting point, the Yannan High-tech Zone Trade Union Council will continue to adhere to its mission of serving employees. It will persistently improve the service system, innovate service models, and enhance service effectiveness, driving union work towards greater precision, inclusivity, and sustainability. The aim is to make "Xingfu Yan · Chengnan Yi" an even warmer and more substantial harbor for employees, mobilizing the immense strength of the workforce to achieve success in the new era and embark on a new journey, thereby continuously injecting union power into the high-quality development of Yannan High-tech Zone.