Release Date: May 08, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Could you discuss the marketing spend and whether you could have spent more to drive higher bookings? Also, how is the Hotels.com turnaround progressing? A: (Ariane Gorin, CEO) We are optimistic about Hotels.com, having relaunched the brand with a new visual identity and mascot. We are targeting specific countries for growth. (Scott Schenkel, CFO) We spent $1.8 billion on sales and marketing in Q1, slightly deleveraging by about 11 basis points. We focus on profitable growth, investing in marketing where opportunities exist.
Q: How is Expedia positioned to manage macroeconomic headwinds, particularly in B2B versus B2C? A: (Ariane Gorin, CEO) Our B2B business is geographically diverse and profitable, allowing us to manage macro headwinds effectively. We offer various tools to help hotel partners, such as member rates and packaging, to manage demand. (Scott Schenkel, CFO) Our margin expansion guidance is supported by employment actions and cost management, with further opportunities to optimize costs.
Q: Can you provide insights into monthly trends and consumer behavior changes? A: (Ariane Gorin, CEO) April was softer than March, partly due to Easter timing. We see pressure on travel into the US and a shift to lower ADR rate plans. Hotels are offering more discounts, and we are well-positioned to serve the demand.
Q: What are your strategic investments in AI over the next 12 to 18 months? A: (Ariane Gorin, CEO) AI is an accelerator across our business. We are enhancing products with AI, driving traffic to our brands, exploring new partnerships, and improving team effectiveness. AI is used in product experiences, marketing, and operational efficiencies.
Q: How is the international rollout performing, and what are the booking trends? A: (Scott Schenkel, CFO) We see a step down in intra-US and into-US dynamics, with some pressure on inbound travel. (Ariane Gorin, CEO) Internationally, B2B is strong, with 30% room night growth in Asia. Brand Expedia is growing in Western Europe, and we are investing surgically in regions with strong brand awareness.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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