Release Date: April 15, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you elaborate on the logging issues reported during high activity on the platform and if there are any investment needs to prevent future occurrences? A: (CEO) The issues were due to extraordinary customer activity, and while most had a smooth experience, some faced login problems. We prioritize security and have learned from this incident. No significant investment is needed; it's more about fine-tuning existing systems.
Q: Was the high activity broad-based or focused on active traders, and what does this imply for income per trade? A: (CEO) The activity was broad-based, involving hundreds of thousands of customers. Heavy traders who had been inactive also returned. This broad engagement is generally positive for income per trade.
Q: Regarding the manual foreign exchange on endowment insurance accounts, what impact does this have on income, and are there plans to expand this offering? A: (CEO) The launch was well-received by active customers, though adoption is slow. While it may reduce foreign exchange-related income, dynamic effects like increased customer activity could be positive overall. There are no immediate plans to expand this offering.
Q: With the last rate cut in January, when will the headwind from lower rates fade, and what are the expectations for volume and margin development? A: (CFO) We haven't seen the full effect of lower rates yet, but we believe we are near the bottom for MII. Future developments depend on volume effects and spread changes.
Q: Why did deposit volumes on your balance sheet increase while external deposits decreased, and what are the expectations for future migrations? A: (CEO) The increase was partly due to one banking partner reducing rates, forcing customers out. We hope customers will consolidate their savings with us, but it's early to draw conclusions.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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