Release Date: March 10, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you talk about your relationship with LillyDirect and how it will work? A: Justin Schreiber, CEO: The arrangement is with a third-party pharmacy that LillyDirect uses to ship cash pay vials of medications directly to patients. LifeMD will integrate with this pharmacy to enhance the patient experience for those not covered by insurance for branded therapy. LifeMD does not make money on the pharmacy itself but focuses on increasing access to affordable medications.
Q: As products come off the drug shortage list, how will you personalize compounded medications? A: Justin Schreiber, CEO: LifeMD focuses on providing high-quality virtual healthcare and works with vetted third-party pharmacies. While we have our own pharmacy, we do not use it for GLP-1 medications. We will consider offering personalized versions of GLP-1 medications if it aligns with patient needs and respects pharmaceutical companies' intellectual property.
Q: How is the expansion of commercial insurance acceptance affecting telehealth subscriber growth and patient retention? A: Justin Schreiber, CEO: The insurance business is still small, but we are optimistic about growth. We aim to have around 150 million lives under coverage by the end of the year, which will drive long-term business growth.
Q: Can you explain the decline in gross margin and the outlook for WorkSimpli? A: Marc Benathen, CFO: The decline was due to one-time costs associated with onboarding a new pharmacy. Gross margins are expected to return to normal levels. WorkSimpli has stabilized, consistently producing around $1 million in EBITDA per month, and we expect continued growth.
Q: What are your expectations for Medicare reimbursement for telehealth services? A: Justin Schreiber, CEO: We are optimistic that Medicare will cover these drugs soon. We are preparing to offer comprehensive services for Medicare patients once coverage is available. The current bill includes an extension of telehealth coverage, and we expect a permanent solution with bipartisan support.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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