Release Date: February 28, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: With Fluent's Commerce Media Solutions (CMS) reaching a $60 million run rate, what is the expected pace of growth, and do you have the necessary infrastructure to scale further? A: Donald Patrick, CEO: We started CMS in Q1 2023, leveraging our strong assets from the owned and operated business. We expect triple-digit growth in 2025 and 2026, driven by the transformative nature of commerce media and our competitive advantages. Our infrastructure, built over 14 years, supports this growth, and our investments in technology and analytics have positioned us well for continued expansion.
Q: Regarding the owned and operated (O&O) segment, is there a portion of the $168 million revenue that is more durable, and can it return to growth? A: Donald Patrick, CEO: The O&O segment is a competitive advantage but not a growth engine. We aim to stabilize it and leverage its assets. Regulatory changes and strategic priorities have shifted our focus to commerce media, where we see greater opportunities.
Q: How does the call center business fit into Fluent's strategy, especially after stepping away from the ACA marketplace? A: Donald Patrick, CEO: The call center is part of our agency services, not the O&O business. It expands our marketplace by directing consumers to high-value categories. Despite challenges from regulatory changes and media costs, we have a plan to diversify and continue growing this business.
Q: How does the softness in O&O affect the data used to support CMS, and is there an inflection point where CMS can grow independently? A: Donald Patrick, CEO: While O&O traffic has decreased, our 14-year database remains valuable for CMS. We expect CMS to drive double-digit growth in the second half of the year, marking an inflection point for Fluent's overall growth.
Q: Can you expand on the pipeline for CMS, including the size and potential impact of prospects? A: Donald Patrick, CEO: Our pipeline is growing significantly, providing visibility for triple-digit growth in 2025. We have a mix of large and small prospects, with some transformative partnerships that could accelerate growth. However, we do not rely on these large deals for our forecasts.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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