Release Date: February 20, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide details on the revenue adjustment with Horizon and the impact of T-Mobile churn on future financials? A: James Volk, CFO, explained that the advertised revenue from Horizon is not a significant portion, and the T-Mobile churn is now behind them. Most disconnects occurred in 2023, affecting gross margin revenue and net income. The impact of T-Mobile churn is expected to be minimal moving forward.
Q: What is the source of competition in the incumbent data penetration markets, and is there any cannibalization from your fiber business? A: Edward McKay, COO, clarified that there is no cannibalization from Glow Fiber, as it operates in new markets. About 28% of incumbent passings face competition from cable or fiber competitors, primarily from local cable companies and some fiber overbuild activity.
Q: How competitive are the markets shared with other service providers, and what strategies are being used to address this? A: Edward McKay noted that the largest competitors are major cable companies offering discounted pricing on lower-end products. Shenandoah is focusing on middle to high-end products and uses targeted promotions to increase penetration in mature markets.
Q: Are there any promotional strategies for Glow Fiber when entering new markets? A: Edward McKay stated that they typically do not enter new markets with heavily discounted pricing. Initial promotions might include offers like $100 off the total bill for the first year, but they rely on standard pricing to compete effectively.
Q: Has there been any change in the competitive landscape over the past 6 to 12 months? A: Edward McKay mentioned that the pace of construction by competitors has slowed down, and they expect the overlap with competitors to increase slightly to 30% over the next few years. However, due to rural and low-density areas, further overbuilds are less likely.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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