Release Date: February 20, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide more details on the large cloud deal and the nature of workloads the customer is bringing over? Is it coming from a hyperscaler? A: (Tom Leighton, CEO) The customer has been using substantial cloud infrastructure services at Akamai for various media applications and will increase that usage. They have special needs in Scandinavia, and we are building a data center there to handle substantial applications throughout Europe. This involves both normal service usage and a special build-out for them.
Q: Regarding your largest customer, is the $60 million headwind due to their DIY strategy or political challenges? How does this affect your operating margins? A: (Tom Leighton, CEO) The headwind is primarily due to their DIY buildout. Political challenges in the US are a factor, but our five-year agreement mitigates exposure. If they are banned in the US, we would lose about $50 million in US business, but the minimum commitments reduce this risk. (Ed McGowan, CFO) Margin expansion will come from a shift towards security and compute, and operating leverage as revenue grows.
Q: Can you discuss the changes in your go-to-market strategy and how far along you are in this process? A: (Tom Leighton, CEO) This is a two-year process, and we are in the beginning stages. We've increased the number of hunters and specialized sales teams. We are working on pricing structure changes and field segmentation. The transformation aligns with our shift from a delivery company to one focused on security and cloud infrastructure services.
Q: What is your outlook for retaining the TEGO contracts, and do you expect significant churn? A: (Ed McGowan, CFO) We've completed the migration, and the edge network is shut down. We don't anticipate significant churn from the current customer base. We were selective in the customers we took on, focusing on those that align with our business strategy.
Q: How do you plan to minimize disruption from changes in your sales strategy, and what are your assumptions for 2025? A: (Tom Leighton, CEO) We aim to avoid account breakage by not doing everything at once. This is a two-year journey, adding specialized resources for new products. We are working with a consulting firm to ensure minimal disruption and maximize productivity.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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