Release Date: November 13, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide more details on the churn in the home category and its impact on revenue and guidance? A: Eido Gal, CEO, explained that the merchant decided to move their volume in-house after experimenting with different vendors, including Riskified. The churn is expected to impact Q4 revenue by approximately $5 million and around $18 million in 2025. The company is using this as an opportunity to refine pricing and product bundling strategies.
Q: What was the impact of the large upsell for Policy Protect on the annual contract value (ACV)? A: Eido Gal, CEO, noted that the upsell was significantly larger than the typical 10% to 30% ACV uplift seen with Policy Protect and Dispute Resolve products. This deal is a proof point of potential bundling opportunities and platform expansion with large merchants.
Q: How is Riskified expanding its presence in new verticals like remittances and groceries? A: Eido Gal, CEO, highlighted the company's conscious effort to diversify into non-discretionary areas such as groceries and remittances. The strategy involves leveraging early successes to capture more market share and increase wallet share within existing clients.
Q: What are the expectations for the holiday season and its impact on growth? A: Aglika Dotcheva, CFO, expects a healthy holiday season, though not extraordinarily strong. The company anticipates continued strong new logo activity and positive trends in travel and live events, which should support growth into the end of the year.
Q: Can Riskified's AI and machine learning capabilities be applied beyond retail? A: Eido Gal, CEO, stated that Riskified's AI capabilities, particularly in machine learning and data optimization, could potentially be applied to other areas. The company is focused on expanding its suite of services for enterprise e-commerce clients, though specific future applications were not detailed.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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