Release Date: November 04, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you discuss the impact of manufacturing supply chains, procedural volumes, and patient eligibility timing on your EBITDA guidance? A: Jonathan Leon, CFO: The unexpected driver was the cost incurred due to customers not getting what they need for procedural volumes, which made us reconsider our guidance. The backlog at Patient Direct has been improving and is expected to positively impact the fourth quarter. However, the larger impact is the cost and getting provider customers back online.
Q: How do you see the current challenges setting up for 2025, especially with the Rotech acquisition? A: Edward Pesicka, CEO: The investments in the sleep journey and revenue cycle will positively impact 2025. Procedural volumes should reset in January as deductibles renew. Tariffs on facial protection and gloves could impact the industry but may create opportunities for us due to our manufacturing footprint.
Q: Can you provide insights into the sustainability of Patient Direct's strong margin performance? A: Edward Pesicka, CEO: Margin expansion came from fixed cost leverage and gross margin improvements. Efforts to streamline onboarding and product renewal processes have been successful. We expect continued margin expansion year-over-year, with seasonal improvements in the back half of the year.
Q: What are the main factors contributing to the patient backlog, and why is it taking longer to resolve? A: Jonathan Leon, CFO: The backlog is primarily due to manual work required after losing some functionality from Change Healthcare. The delay is also due to incremental demand. We are working through the backlog while managing new patient starts.
Q: Are there any additional investments needed to take advantage of the upcoming tariffs with your current manufacturing footprint? A: Edward Pesicka, CEO: No additional capital investment is required. Our previous investments in glove manufacturing and facial protection facilities have positioned us well to handle the increased demand without further capital expenditure.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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