Release Date: November 06, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Could you outline the relative impact of softer global services demand versus the increase in your ATM Managed Services (AMS) and Digital Retail Solutions (DRS) assumptions? A: Mark Eubanks, CEO: The Global Services business was a headwind in the quarter relative to expectations, particularly in North America. Despite this, we expect full-year growth in the business. The lack of volatility in precious metals has impacted demand, but we hope for some lift in Q4. AMS and DRS continue to show strong growth, contributing positively to our overall performance.
Q: Is the long-term free cash conversion target of near 50% still achievable in 2025? A: Kurt McMaken, CFO: We believe reaching the long-term target is intact, but we won't specify a timeline. We continue to work towards improving our cash conversion.
Q: Should we consider the recent FX movements as an incremental headwind for Q4 revenue guidance? A: Mark Eubanks, CEO: The recent FX movements are unprecedented and tied to the election. We base our guidance on rates at the end of the quarter, and while the situation has worsened slightly, we will see how it settles.
Q: Can you clarify the incremental FX headwind for the third and fourth quarters? A: Mark Eubanks, CEO: We expect a $100 million impact to guidance, with $50 million year-to-date through Q3 and another $50 million in Q4. The Mexican peso has been a significant factor, impacting our high-margin Latin American segment.
Q: How could new leadership in the Global Services business improve performance beyond external market conditions? A: Mark Eubanks, CEO: New leadership will take a fresh look at the business, markets, and customer coverage. This includes strengthening operational cadence and improving talent and compliance culture, which should enhance performance.
Q: Can you provide more details on the $10 million security losses in Q3? A: Mark Eubanks, CEO: The loss was due to a theft in Latin America, currently under investigation. It is a timing issue between Q3 and Q4, similar to a previous incident in Canada. We do not expect further impact this year.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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