Release Date: October 31, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you elaborate on the bank's strategy for loan portfolio growth, especially given the lower profitability in corporate and payroll-deducted loans? A: Marcelo de Araujo Noronha, CEO, explained that the bank is focusing on a safe portfolio with the right risk-adjusted return. They are leveraging programs like FGI and ProNEP to achieve better risk-adjusted returns, even if it means lower NII, as it requires fewer provisions. The bank is confident in its strategy and is monitoring the economic scenario closely.
Q: How is the bank addressing the challenge of accelerating growth in mass retail for SMEs and individuals? A: Marcelo de Araujo Noronha, CEO, clarified that the bank is not decelerating in these segments. They are leaders in small businesses and are growing with clients with good ratings. The bank's strategy includes delivering better initiatives and maintaining competitiveness through new segments and credit business units.
Q: What is the bank's outlook on ROE improvement given the higher cost of capital in Brazil? A: Marcelo de Araujo Noronha, CEO, stated that the bank is committed to improving ROE quarter after quarter, regardless of the cost of capital. The focus is on delivering better returns with quality and predictability, supported by strategic investments in technology and credit business units.
Q: How is Bradesco leveraging technology and AI to enhance its operations and close gaps with peers? A: Marcelo de Araujo Noronha, CEO, mentioned that the bank is investing in technology to increase productivity and has been using AI and machine learning for some time. The focus is on improving client experience and operational efficiency, with AI being used in pricing and digital channels.
Q: Can you provide insights into the insurance group's performance and future growth prospects? A: Ivan Luiz Gontijo Junior, CEO of Bradesco Seguros, highlighted robust growth across all revenue streams, with significant improvements in claims ratios and operational efficiency. The group expects continued positive performance, driven by strategic initiatives implemented earlier in the year.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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