Neighborhood disputes are difficult to handle, community safety hazards are hard to eliminate, and family difficulties are challenging to resolve... What can be done? Recently, at a "Pavilion Community Assembly" held in the Golden Waterfront residential complex of Gardener Community in Jinghu District, it was learned that over the past three months, this community micro-grid governance practice of proactive problem identification and collaborative resolution of residents' concerns has become increasingly popular among residents. The effectiveness of the "Pavilion Community Assembly" has attracted more residents to attend and voice their concerns.

Why did Gardener Community create the grassroots governance project "Pavilion Community Assembly"? According to Qian Ping, Party Secretary of Gardener Community, in recent years they have noticed through their work that communities, as the grassroots governance terminals, face various "challenging issues" such as neighborhood disputes (including noise disturbances and water dripping), property management conflicts, and safety hazards, requiring the establishment of a tiered and categorized resolution mechanism. Additionally, the community began exploring how to stimulate residents' self-governance vitality, as reducing dependence on administrative resources would be more conducive to harmonious resident relationships and improve problem-solving efficiency.

According to reports, with support from Wuhu City's Third Social Governance Public Welfare Venture Capital Project, Gardener Community innovatively launched the "Pavilion Community Assembly." The day's assembly was arranged in the central pavilion of the residential complex, a well-ventilated location without direct sunlight exposure and elegant surroundings, making it a favorite cooling and chatting spot for residents. The community chose such a location to create a more open and friendly communication environment. The meeting adopted various interactive formats including face-to-face exchanges between on-site community grid workers, micro-grid leaders, homeowners' committees, property management, and residents, along with Q&A sessions and opinion registration, encouraging residents to speak freely and truly achieving "listening to people's voices, gathering people's wisdom, and resolving people's concerns."

The day's meeting summarized the handling results of previous resident requests for help. It was learned that the requesting resident lived on the second floor of a building in the complex, and since July, their bathroom had been experiencing sewage backflow, significantly affecting their daily life. Investigation revealed that the first-floor owner had installed an additional drainage pipe, causing the original pipe to become blocked. The first-floor owner also felt aggrieved, stating that without doing so, upstairs drainage would flood their home. The property management was also troubled, as they frequently helped with unclogging, but due to design and construction defects in the complex's construction, they could not completely resolve the issue without major repairs. The community promptly took the lead, consulted with relevant supervisory departments, and ultimately, with the consent of the involved owners, used special maintenance funds for pipeline renovation, completely solving the problem. Everyone was naturally satisfied with this result, and attending residents also understood how to handle such issues.

Additionally, the previous "Pavilion Community Assembly" also resolved a safety hazard in the complex. There was an underground parking garage exit that was perpetually shaded by buildings without sunlight, and due to lower temperatures in the underground garage, this exit was always breezy and cool, so elderly residents often brought children there to cool off and chat. Many car owners worried about "what if children suddenly run in front of cars with vehicles coming and going." In response, micro-grid leaders, grid workers, veteran Party members and others urged property management to create warning signs and conduct guidance and reminders. Now these elderly residents no longer gather with children at the exit, and the hazard has been eliminated.

On-site observation showed that the day's "Pavilion Community Assembly" also invited retired police officer Xia Zhangquan to attend. Based on common neighborhood disputes, family and marital emotional disputes, property disputes, labor disputes, and property management regulations in the jurisdiction, he provided empowerment training for building supervisors, community grid workers, homeowners' committees, and property management personnel through specific case studies. Xia Zhangquan has extensive experience conducting police-civilian mediation work at Zhushan Police Station under Jinghu Branch of Wuhu Public Security Bureau. The day's meeting also collected residents' opinions and suggestions, continuing to proactively identify and resolve conflicts and disputes.